It looks like we had more than one issue. The error was resulting from the fact that our separator was set to "semi-colon" and I was using a comma to test it. [duh]
But there is still an issue with auto-suggest. Of the 6 possible settings, the only ones that the auto-suggest works with is "force loading MooTools 1.1" and "auto". We're in J1.5. But when entering the second Name, it seems to still be auto-suggesting based on the first Name. See attached.
Also, another question, when there are more than one users with the same Real Name and the Name is entered without selecting from the auto-suggest feature, how does the system decide which one to send to? In my test, it seems to go to the lowest Joomla UserID, is that right?