- Forums
- Community Discussions
- Community Builder
- Usage
- #5641 Admin cannot save user profile in backend
#5641 Admin cannot save user profile in backend
- Lepicard
- OFFLINE
-
New Member
- Posts: 4
- Thanks: 0
- Karma: 0
Users can still to register in the frontend.
But the admin can not record a change of a user profile in the backend: the buttons "save" and "save & close" are inactive when clicked.
For now, when I want to modify a user profile in the backend, I have to go through phpMyAdmin.
Joomla 3.4.5
CB 2.0.12
PHP 5.4.45
MySQLi 5.5.44
Please Log in to join the conversation.
nant
Team Member- OFFLINE
- Posts: 25531
- Thanks: 1834
- Karma: 877
Lepicard wrote: I have exactly the same problem for my second to last registered user that www.joomlapolis.com/forum/146-general/231985-cannot-save-profile-in-backend#274324
Users can still to register in the frontend.
But the admin can not record a change of a user profile in the backend: the buttons "save" and "save & close" are inactive when clicked.
For now, when I want to modify a user profile in the backend, I have to go through phpMyAdmin.
Joomla 3.4.5
CB 2.0.12
PHP 5.4.45
MySQLi 5.5.44
If you can replicate on a clean Joomla/CB install without anything else then we will look at this as a potential bug.
Otherwise something else you have installed is causing this to happen on your website.
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
Please Log in to join the conversation.
- Lepicard
- OFFLINE
-
New Member
- Posts: 4
- Thanks: 0
- Karma: 0
In the back-up, as suggested, I removed all plugins (Kunena, AdsManager, AcyMailing and iCagenda): the same problem is still there.
[REMOVED ACCESS CREDENTIALS !!!!]
A change in the profile of User1 can be saved by admin.
A change in the profile of User2 can not be saved by admin.
Please Log in to join the conversation.
- nant
- Team Member
- OFFLINE
- Posts: 25531
- Thanks: 1834
- Karma: 877
Lepicard wrote: Much stranger: on my website, as a back-up, I realized that some users profiles can be modified and saved by the admin and others not.
In the back-up, as suggested, I removed all plugins (Kunena, AdsManager, AcyMailing and iCagenda): the same problem is still there.
[REMOVED ACCESS CREDENTIALS !!!!]
A change in the profile of User1 can be saved by admin.
A change in the profile of User2 can not be saved by admin.
I removed the access credentials you posted as anyone could access and hack your site.
Removing things from a site is not the same as a clean install.
If you can replicate this issue on a clean install (I could not) then post steps and we will take a look.
Otherwise it is really an issue with something else you installed that is most likely breaking the javascript on your backend page that is causing this.
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
Please Log in to join the conversation.
- tribalion
- OFFLINE
-
Junior Member
- Posts: 21
- Thanks: 4
- Karma: 0
I've exactly the same problem with the following configuration :
Joomla 3.4.5
CB 2.0.12
The problem seem to come from javascript with this error message when clicking both on save and save and close:
Erreur : SyntaxError: nothing to repeat
Fichier source : .../components/com_comprofiler/js/jquery/jquery.cbvalidate.min.js?v=25d09c57f11d7714
Ligne : 1
Hope it can help
Eric
Please Log in to join the conversation.
- nant
- Team Member
- OFFLINE
- Posts: 25531
- Thanks: 1834
- Karma: 877
tribalion wrote: Hi all
I've exactly the same problem with the following configuration :
Joomla 3.4.5
CB 2.0.12
The problem seem to come from javascript with this error message when clicking both on save and save and close:
Erreur : SyntaxError: nothing to repeat
Fichier source : .../components/com_comprofiler/js/jquery/jquery.cbvalidate.min.js?v=25d09c57f11d7714
Ligne : 1
Hope it can help
Eric
See initial response - if you can provide steps to replicate on a clean joomla 3.4.5 / cb 2.0.12 environment (without anything else installed, then it will be treated as a bug.
But I cannot currently replicate this, so it is most likely due to something else installed that is breaking/conflicting the page.
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
Please Log in to join the conversation.
- Forums
- Community Discussions
- Community Builder
- Usage
- #5641 Admin cannot save user profile in backend
-
You are here:
- Home
- Forums
- Community Discussions
- Community Builder
- Usage
- #5641 Admin cannot save user profile in backend