Query Drop Down (Single-Select) Field - Selected Value Not Saving In Profile

10 months 1 week ago #321383 by bascherz
Field is not read-only. Query works fine (list of choices is correct). However, upon Update the selection is not saved into the profile. Why?

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Bruce S - Vienna, VA

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10 months 1 week ago #321387 by bascherz
As I've had to do with other similar cases in the past where a field doesn't behave as it should, I deleted this one and started over defining it from scratch. I copied the query and re-created the field and it worked fine. This should probably be investigated.

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Bruce S - Vienna, VA

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10 months 1 week ago #321402 by krileon

Field is not read-only. Query works fine (list of choices is correct). However, upon Update the selection is not saved into the profile. Why?

Please understand we can not provide support for paid products without an active subscription. If you need help in the future with paid products you will need to subscribe.

As I've had to do with other similar cases in the past where a field doesn't behave as it should, I deleted this one and started over defining it from scratch. I copied the query and re-created the field and it worked fine. This should probably be investigated.

That can happen if you change a fields type. This causes it to have to restructure its databased stored data to the new type. This doesn't always go smoothly. Running the "Check Community Builder User Fields Database with strict column types" tool in CB > Tools should catch these issues.


Kyle (Krileon)
Community Builder Team Member
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