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- [#2899] GroupJive-Kunena subsription notification not sent
[#2899] GroupJive-Kunena subsription notification not sent
- pheinrichs
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12 years 6 months ago - 12 years 6 months ago #179280
by pheinrichs
[#2899] GroupJive-Kunena subsription notification not sent was created by pheinrichs
CB 1.7
Kunena 1.7
GJ 2.4
UddeIM 2.5
Groupjive Kunena Category and Topic subriptions are not producing notifications on new posts and new topic creations. I have tested a seperate Kunena category/topic outside of Groupjive and receive notifications by email just fine. Category and Topics are subscribed to. Users have valid email addresses.Email Handling (under CB configuration - General is set to Send Email w/MailTo link . GJ "Notify by" is set to email only.
Any thoughts or suggestions?
Thanks
Kunena 1.7
GJ 2.4
UddeIM 2.5
Groupjive Kunena Category and Topic subriptions are not producing notifications on new posts and new topic creations. I have tested a seperate Kunena category/topic outside of Groupjive and receive notifications by email just fine. Category and Topics are subscribed to. Users have valid email addresses.Email Handling (under CB configuration - General is set to Send Email w/MailTo link . GJ "Notify by" is set to email only.
Any thoughts or suggestions?
Thanks
Last edit: 12 years 6 months ago by krileon.
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krileon
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12 years 6 months ago #179360
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: GroupJive-Kunena subsription notification not sent
GJ 2.4 will block subscription emails if the user attempting to be emailed doesn't have access permissions to the group. Please check that the user you're testing actually belongs to the group.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- pheinrichs
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12 years 6 months ago #179362
by pheinrichs
Replied by pheinrichs on topic Re: GroupJive-Kunena subsription notification not sent
Users not receiving notifications have full access and permissions. All are able to post and subscribe to forum topics
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- krileon
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12 years 6 months ago #179371
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: GroupJive-Kunena subsription notification not sent
Was able to confirm your issue and have created the following ticket for further investigation.
forge.joomlapolis.com/issues/2899
forge.joomlapolis.com/issues/2899
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- pheinrichs
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12 years 6 months ago #179372
by pheinrichs
Replied by pheinrichs on topic Re: GroupJive-Kunena subsription notification not sent
Ok, thanks
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- pheinrichs
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12 years 2 months ago #189856
by pheinrichs
Replied by pheinrichs on topic Re: [#2899] GroupJive-Kunena subsription notification not sent
Hi, I have installed GJ 2.5 (together with CB 1.7.1, Kunena 1.7.2, and Joomla 1.7.3) which was supposed to fix the kunena subscription notification issue. Still not getting any notifications. Can you please re test?
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