[SOLVED] CB and Joomla 4 ?

2 years 10 months ago #325112 by rbuelund
Replied by rbuelund on topic CB and Joomla 4 ?
I will return with the apache error.log when I get them from the host.

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2 years 10 months ago #325113 by krileon
Replied by krileon on topic CB and Joomla 4 ?
The progress bar not moving means package installer stalled. So package installer is installed, but not CB. Extract CBs package from that zip file from the /extensions/packages folder and try installing that directly to see if any errors output. If package install extensions in Extensions > Manage then uninstall it as maybe you've a broken package installer that won't clean up.


Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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2 years 10 months ago #325114 by rbuelund
Replied by rbuelund on topic CB and Joomla 4 ?
Yes! Then I can install the package ??

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2 years 10 months ago #325115 by rbuelund
Replied by rbuelund on topic CB and Joomla 4 ?
If I now uninstall the package and try to install the whole package again, then the same problem persists

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2 years 10 months ago #325141 by krileon
Replied by krileon on topic CB and Joomla 4 ?
Within System > Manage > Extensions ensure "Package Installer" doesn't exist. If it does uninstall it. My guess is you've a bugged install maybe due to attempting to install CB before it was J4 ready.

I don't know what else to suggest other than you likely have a permissions problem preventing it from finding or installing the packages or even possibly something JS related just breaking the installer JS.

I am unable to reproduce your issue across 2 different installs (latest RC1 and latest Github). This has been the only report of this happening though so it's likely isolated to your site or server. Please PM backend super user login credentials and will try to debug the installer and see what could be failing exactly.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

2 years 10 months ago #325163 by rbuelund
Replied by rbuelund on topic CB and Joomla 4 ?
I see now that the package installer is there - I uninstalled it, and now I can installe th CB package. Sorry for the trouble.
The following user(s) said Thank You: krileon

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