Hi Guys

I purchased an "advanced" membership and "cbsubs" a few days ago (so I'm pretty sure I'm using the latest versions for both of these). Most of it seems to be working fine as I want it to, however, I’m having a weird problem in that the ‘auto add to groups’ (under cbsubs - plans – integration) won’t automatically add users to groups upon choosing that particular plan during registration.

And so I'm wondering - - Does the cbsubs “group jive” integration plugin work correctly with the current version of groupjive? Or am I not setting it up correctly as it should be? Page 387 of the support manual (cbsubs) states this: -

"7.5.6.20 Plans icon area à Integrations Tab à GroupJive sub-tab
The CBSubs GroupJive Integration plugin (see Chapter 6.8) when installed will add
this GroupJive sub-tab to the Plans icon area Integrations tab. The purpose of this
sub-tab is to automatically assign/revoke users to/from GroupJive groups upon plan
subscription/deactivation. It can also be used to automatically create new groups and
new categories."

I've done just what those instructions specified (pretty much self explanatory on that one), and torn more than a few hairs out, but it is still not working. . .

FWIW, the groups jive “auto” feature works fine (- - but I’m trying to set things up so that the user gets added to a certain group automatically upon registering and choosing a PLAN (at the time of registration, while filling out the registration form), so it would seem that the cbsubs "auto" feature should be used here rather than the group jive "auto" feature?

I'd appreciate it if someone could provide some insight into this issue. I'm happy to provide whatever information is needed in order to debug this.

Cheers!!

krileon wrote:

I’m having a weird problem in that the ‘auto add to groups’ (under cbsubs - plans – integration) won’t automatically add users to groups upon choosing that particular plan during registration.

It will only add them once the subscription has become active. If you're using free lifetime plans you need to ensure free lifetime plans are set to create subscriptions within CBSubs > Settings > Global otherwise it won't work.

Thanks a lot for the quick response, krileon. No, I'm not using "free lifetime" plans as far as I know. What I did was to create three new plans, out of which two are free and one is a "paid" plan, but, I'm assuming "free for one year" is different from "free lifetime". Or am I misunderstanding here?

(Edit: I went to "subscriptions" under cbsubs, and the user is showing up there, so it would seem the subscription itself has been activated? Just not sure why it's not adding that user to the group I specify. . . )

krileon wrote:

Does the cbsubs “group jive” integration plugin work correctly with the current version of groupjive? Or am I not setting it up correctly as it should be? Page 387 of the support manual (cbsubs) states this: -

CB GroupJive has not received its CB 2.x upgrade yet. So yes, it's possible it's bugged. Be sure debug mode is enabled and maximum error reporting set in Joomla global configuration during testing so errors will properly output encase there is an error.

Somehow, I doubt that there is a real error here - - I'm wondering if I'm not understanding things correctly. I have the default Joomla error settings, so I'm pretty sure it would throw an error (it did before with a module I installed that wasn't configured correctly), but none thus far. . .

Thanks again for the quick response - - much appreciated!

I'd like to second this; I set CBSubs' GJ integration to auto join different groups and it doesn't happen. Not the most urgent thing knowing that GJ is being rewritten (and the sooner the better, too, please).

marketsetc wrote: I'd like to second this; I set CBSubs' GJ integration to auto join different groups and it doesn't happen. Not the most urgent thing knowing that GJ is being rewritten (and the sooner the better, too, please).

In the meantime, I'm wondering if there is a workaround? I'm happy to use the GJ "auto" feature for this, but the thing is that GJ "auto" does not show the plans I've set up in the membership form since that has been set up through cbsubs. Of course, if there's a way those fields could be accessed via the GJ "auto" feature, then that would be a perfectly acceptable workaround. . .