Hello,

Since I upgraded CB (from 1.4 to 1.7.1), and CBSubs (from 1.1.2 to 1.2.2), I discovered my website doesn't send any emails to subscribers after activation. With my test version of my website, there are also no emails to subscribers after cancellation. So, I also suppose no other emails (like renewal, expiration) were sent to my subscribers since my upgrades.

My CB configuration:
(email "from") Email address defined in : CB > Registration > registration email.

My CBSubs configuration:
For each plan, I fulfill several emails in : Presentation > Email workflow texts (like: Email on first activation, renewal, expiration, cancellation by user).

As emails worked correctly before my upgrade, I suppose it's a regression.

As this issue is critical for my website, what I can do to obtain again emails?
(workaround, other configuration...)

Thanks a lot for your help,

Best Regards,
vincimoz

PS All my websites (local, test, main) are in Joomla 1.5.23

Hello,

No email sent at all:
- after registering, cancelling ... with CBSubs;
- after requesting identifier or new password (with message "Email sending error").
- even by using emails send from CBs Mass Mailer found in CB > User Management (message: "Sent confirmation emails to 0 users")

On my site:
- No registration without CBSubs (registration is only possible during subscription to a plan among several).
- Also, long time ago, I disabled email sent after registration to check email validity (too complex process for many subscribers).

I used the patch described in forge.joomlapolis.com/issues/3093 but without any result.

Have you another idea?

Best Regards,
vincimoz

Hello,

You're right, I used Resend Confirmation by error.

So, I used Mass Mailer but the result was similar with the following error message:
"Could not send email to 4 of 4 users out of 4 emails to send
You sent 0 messages to following users :
enregistre_id: Error sending email!, auteur: Error sending email!, gestionnaire: Error sending email!, vincimoz: Error sending email!
4 emails could not be sent due to a sending error."

The last time I used Mass Mailer before upgrading CB & CBsubs, emails were sent correctly (at least without error message).

I don't use SMTP.

My email settings (in General configuration > Server) is like that:
Email server = Mail PHP
Sender address =
Sender name = (my website)
Access path to sendmail = <span>/</span>usr<span>/</span>sbin/sendmail
SMTP identification requested = No
SMTP security = None
Port SMTP = 25
SMTP user =
SMTP password =
SMTP host = localhost

Then I try with email settings modified but without any success:
1st try: SMTP host = mail.mywebsite.fr
2nd try: SMTP host = mail.mywebsite.fr + Email server = SMTP server
3rd try: SMTP host = mail.mywebsite.fr + Email server = SMTP server + Sender address = registration@mywebsitre.fr

Regards,
vincimoz