[SOLVED] No more emails (on 1st activation...)
krileon
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12 years 2 months ago - 12 years 2 months ago #189980
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: No more emails (on 1st activation...)
Please try creating a user with an email address on the same domain as your website. I believe you're running into the below bug, which has been fixed for next release.
forge.joomlapolis.com/issues/3093
[EDIT]: It's not just CB that is failing. Joomla emails don't send either. For example Joomlas mass mailer doesn't work either. Believe you have your mail server settings misconfigured. Please re-review your Joomla global configuration for mail server.
forge.joomlapolis.com/issues/3093
[EDIT]: It's not just CB that is failing. Joomla emails don't send either. For example Joomlas mass mailer doesn't work either. Believe you have your mail server settings misconfigured. Please re-review your Joomla global configuration for mail server.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 12 years 2 months ago by krileon.
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- vincimoz
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12 years 2 months ago - 12 years 2 months ago #190190
by vincimoz
Replied by vincimoz on topic Re: No more emails (on 1st activation...)
Hello,
Thanks you for your suggestion of directions to explore.
I solve this issue by modifying my email setting in my general configuration > server, but without applying the patch forge.joomlapolis.com/issues/3093 (I tested with and without this patch).
I modifying my email setting like that:
Email server: Fonction mail PHP -> Serveur SMTP
Sender address : nothing -> [REMOVED]
Sender name : my_website_name
Access path to sendmail : /usr/sbin/sendmail
SMTP identification requested: No -> Yes
SMTP security: None
Port SMTP : 25 -> 587 (suggested by my host)
SMTP user: [REMOVED]
SMTP password: [REMOVED]
SMTP host : localhost -> [REMOVED]
Anyway, my issue (no more emails to subscribers when activation, renewal, expiration, cancellation; no more emails when identifier or password lost; no more mass emails) appears after upgrading CB (from 1.4 to 1.7.1) and CBSubs (from 1.1.2 to 1.2.2).
Regards,
vincimoz
Thanks you for your suggestion of directions to explore.
I solve this issue by modifying my email setting in my general configuration > server, but without applying the patch forge.joomlapolis.com/issues/3093 (I tested with and without this patch).
I modifying my email setting like that:
Email server: Fonction mail PHP -> Serveur SMTP
Sender address : nothing -> [REMOVED]
Sender name : my_website_name
Access path to sendmail : /usr/sbin/sendmail
SMTP identification requested: No -> Yes
SMTP security: None
Port SMTP : 25 -> 587 (suggested by my host)
SMTP user: [REMOVED]
SMTP password: [REMOVED]
SMTP host : localhost -> [REMOVED]
Anyway, my issue (no more emails to subscribers when activation, renewal, expiration, cancellation; no more emails when identifier or password lost; no more mass emails) appears after upgrading CB (from 1.4 to 1.7.1) and CBSubs (from 1.1.2 to 1.2.2).
Regards,
vincimoz
Last edit: 12 years 2 months ago by krileon.
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- krileon
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12 years 2 months ago #190295
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: No more emails (on 1st activation...)
So you're now receiving emails or is just Joomla emails working now?
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- vincimoz
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12 years 2 months ago - 12 years 2 months ago #190307
by vincimoz
Replied by vincimoz on topic Re: No more emails (on 1st activation...)
Hello,
With my previous email configuration (mail PHP), Joomla emails worked perfectly.
Since CB and CBsubs upgrade, no more emails received except for newsletter.
With your help, I had to change my email configuration to SMTP in order to receive again emails in all cases (subscription emails, emails of id & pwd lost, CBs Mass Mailer).
So, now I'm receiving emails again.
Regards,
vincimoz
With my previous email configuration (mail PHP), Joomla emails worked perfectly.
Since CB and CBsubs upgrade, no more emails received except for newsletter.
With your help, I had to change my email configuration to SMTP in order to receive again emails in all cases (subscription emails, emails of id & pwd lost, CBs Mass Mailer).
So, now I'm receiving emails again.
Regards,
vincimoz
Last edit: 12 years 2 months ago by vincimoz.
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