I've had some paypal payments come through for members but it did not trigger the renewal.

They are still flagged as expired. In addition it appears as thought they are now also blocked preventing access


Is there some configuration that I'm missing?

Thanks,
Alex

P.S. PayPal IPN is enabled and the IPN history shows its working.

Update/Confirmation: There is definitely something happening that seems peculiar

Once a user pays via PayPal their expired membership does not renew AND their access is flagged as "blocked".

My workaround is to manually go into their profile and "reactivate" their membership.

Any thoughts on what I need to do to fix this problem? Does a PayPal payment not automatically trigger the renewal?

May have figured out the problem it has to do with the Regular Validity duration being set incorrectly. It was set to "This calendar year" and pushed to the renewal date to be in the past causing the member to have to renew a second time to extend the membership.

Same issue has occured again.

A member whose membership had expired in September 30, 2012 has just now renewed.

I have the plan set as
Regular Validity duration: This calendar year
Start Day of Calendar Year: 10-01

They paid by paypal. IPN shows as sent, transaction appears in basket BUT the member was not activated.

Their profile still shows as: 30 September 2011 - 30 September 2012 Expired 09/30/2012
with a button that says: Reactivate CAD $20 for 1 October 2012 - 30 September 2013 (valid from now on)

Ideally what I'd hoped would happen is the new expiry date would have been September 30,2013.

Is this possibly happening because the member had not renewed the previous membership (30 September 2011 - 30 September 2012) which is essence means they have to renew twice to get caught up?