We have still not found the problem and our dev avantmg (that posted here) is saying that everything is configured properly but we are still getting the corrupt file.

Anyway that one of you guys can help check this problem on the backend. We have not been able to do our renewals or new memberships for 2013 yet due to this. What information do you need to help assist? super user in front post and cpanel info in first post. anything else? We can PM if needed. Also I will upgrade to professional membership, change host, or do whatever is needed to get this resolved as this is urgent.

I would greatly appreciate it as our non-profit association is waiting anxiously to get signed up again for next year.

Happy Holidays

RF

We have doubled checked all items, this is the 3rd year we will be using your software to manage registrations; however, we just recently started having issues with it. I have been in contact with the hosting administrators several times, we have triple checked ion cube and the php.ini file, everything seems to be parsing well.

We have used the same host registrar from the beginning with out issues, it does not make sense that after 2 years only now the "host" is the issue...PLEASE supply us with a guide of the settings you indicate our PHP.ini files or ioncube should have. We have tried EVERYTHING including uninstalling and re-installing cbSubs.

Thank you for the response, I did download it and we did check and everything came out ok. I am basically at a loss right now and my client really needs this working so they can get their renewals and new registrations. The only thing that has changed is a firewall software and a few plug-ins that where installed.

I will be uninstalling and testing today to see if they are creating the problems, if possible I would like to not touch the firewall because the site had an attempted attack this weekend. Do you know if this could be the issue?

Any help would be greatly appreciated.