Mailer attachment problem
nant
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11 years 5 months ago #216744
by nant
The absolute path should not have an http:// in it.
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Nick (nant)
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Replied by nant on topic Re: Mailer attachment problem
TN1992 wrote: Hi
CB Version 1.8.1
CB Paid Subcriptions 2.0.2
The absolute server path I'm using is:
<span>/</span>var<span>/</span>www/vhosts/http://www.resolution-nutrition.com/httpdocs/images/Month_One.pdf
I get an error page come up when I try to access it (see attached) and when we receive the mailer there is no attachment there.
I contacted the server guys for the absolute server path so I'm not sure whats wrong.
The absolute path should not have an http:// in it.
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Nick (nant)
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- TN1992
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11 years 5 months ago #216893
by TN1992
Replied by TN1992 on topic Re: Mailer attachment problem
I have removed the http:// from the path and no attachment comes through in the mailer.
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- krileon
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11 years 5 months ago #216909
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: Mailer attachment problem
To see your absolute path navigate to global configuration and review the temp and log paths then remove the temp or log folder from the path. Now attempt your path. Example as follows.
Log Path: c:\xampp\htdocs\logs
Attachment: c:\xampp\htdocs\images\Month_One.pdf
Log Path: c:\xampp\htdocs\logs
Attachment: c:\xampp\htdocs\images\Month_One.pdf
Kyle (Krileon)
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- TN1992
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11 years 5 months ago - 11 years 5 months ago #216961
by TN1992
Replied by TN1992 on topic Re: Mailer attachment problem
I have gone to the place you have said and the path is this below. If i remove the logs which you have suggested this will be the exact path that I have been using.
<span>/</span>var<span>/</span>www/vhosts/resolution-nutrition.com/httpdocs/logs
So I'm doing everything correctly but it just isn't working.
Is there anything else I can do?
<span>/</span>var<span>/</span>www/vhosts/resolution-nutrition.com/httpdocs/logs
So I'm doing everything correctly but it just isn't working.
Is there anything else I can do?
Last edit: 11 years 5 months ago by TN1992.
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- krileon
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11 years 4 months ago - 11 years 4 months ago #217291
by krileon
Kyle (Krileon)
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: Mailer attachment problem
We're using attachments for our single downloads so it's absolutely working. Perhaps you have a permissions issue? Check that the path to your file can be properly accessed? Based off your path above try supplying the below.
<span>/</span>var<span>/</span>www/vhosts/resolution-nutrition.com/httpdocs/images/month_one.pdf
Ensure you've placed "month_one.pdf" (rename to lowercase as needed) in your "images" folder directly off Joomla root.
Are you using CBSubs Mailer or emails configured in your plan?
<span>/</span>var<span>/</span>www/vhosts/resolution-nutrition.com/httpdocs/images/month_one.pdf
Ensure you've placed "month_one.pdf" (rename to lowercase as needed) in your "images" folder directly off Joomla root.
Are you using CBSubs Mailer or emails configured in your plan?
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 11 years 4 months ago by krileon.
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- TN1992
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11 years 4 months ago #217755
by TN1992
Replied by TN1992 on topic Re: Mailer attachment problem
Hi there
We are using the cb mailer for an email to send out 5 minutes after the user registers with an attachment, then theres a new email with a new attachment every month. The client needs this working by tomorrow cos New Year is their busiest time. Your post above includes spans in the code is this right?
<span>/</span>var<span>/</span>www/vhosts/resolution-nutrition.com/httpdocs/images/month_one.pdf
It seems an odd path
Should I not try this -
/var/www/vhosts/resolution-nutrition.com/httpdocs/images/month_one.pdf
Jodee
We are using the cb mailer for an email to send out 5 minutes after the user registers with an attachment, then theres a new email with a new attachment every month. The client needs this working by tomorrow cos New Year is their busiest time. Your post above includes spans in the code is this right?
<span>/</span>var<span>/</span>www/vhosts/resolution-nutrition.com/httpdocs/images/month_one.pdf
It seems an odd path
Should I not try this -
/var/www/vhosts/resolution-nutrition.com/httpdocs/images/month_one.pdf
Jodee
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