We recently changed the name of our Regular membership category to Professional. Since we made that change, I created a new memership called Professional. I made the Regular membership unpublished so that our members would not be able to accidentally renew that plan.

Members can choose the Professional membership from the frontend, but my membership administrator cannot see any plans for upgrade in the backend so that they can be changed from Regular to Professional as their memberships expire.

I know this is probably just a simple setting I am missing. I have tried many combination of things to get this work. We only want a member to have one membership at any given time. This seems to be where the problem is created. If I make the old Regular Membership not exclusive, it will show everything, but then the member has both an old Regular Membership with an expiration date and a new Professional Membership with a new expiration date.

I need some assistance in getting this set up correctly so that the memberships will show up for my administrator in the backend.

Thanks,
David

Thank you! I did set those plans back to the settings you gave me and now I can see other plans to "upgrade" to in the admin backend. Glad I was able to help track down a bug, though.