thumbnails problem

15 years 7 months ago #28745 by sylt
thumbnails problem was created by sylt
Running cbgallery rc2 on 1.0.1 stable joomla - iis server. Can upload pics OK but thumbnails = default jpg (www.burlingtonstampeders.com) Then upload broke....

Error Message:
Image ToolBox failure! - Please notify system admin - Error: resizing thumbnail image failed.

Would like thumbnails to show in place of default jpg placeholder.... and figure out what broke things. (did do a reinstall to try to resolve the no thumbnails and think that may have been the time it started throwing the error above). Is the thumbnail not being created or not found? Could this be permission related? Anyone with same setup experience this or have tips for successful configuration?! This is an awesome tool but can't keep it integrated unless its functionality is 100%. Thanks in advance.

Post edited by: sylt, at: 2007/01/10 13:23
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15 years 7 months ago #28751 by nant
Replied by nant on topic Re:thumbnails problem
most likely the original image file has a problem that causes the thumbnail generation function fail - try a different jpg image and see if the process works for it.

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15 years 7 months ago #28762 by sylt
Replied by sylt on topic Re:thumbnails problem
There must be some other contributing factor. When I uploaded another image and deleted the two previous images that we thought may have a "problem" my quota changed to:

Your current quota marks: -1/10 items 25/1024 Kbytes (2% consumed - 98% free)

Shouldn't the quota be 1/10?

The newly uploaded image was approved OK and can be viewed but again no thumbnail. What constitutes a "problem" free image? Can someone upload one that they know is "problem" free?
www.burlingtonstampeders.com

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15 years 7 months ago #28779 by nant
Replied by nant on topic Re:thumbnails problem
sylt wrote:

There must be some other contributing factor. When I uploaded another image and deleted the two previous images that we thought may have a "problem" my quota changed to:

Your current quota marks: -1/10 items 25/1024 Kbytes (2% consumed - 98% free)

Shouldn't the quota be 1/10?

The newly uploaded image was approved OK and can be viewed but again no thumbnail. What constitutes a "problem" free image? Can someone upload one that they know is "problem" free?
www.burlingtonstampeders.com


different problem.

you need to unistall the plugin and install again.
this was caused by a bug in the api installer (bug fixed in cb 1.0.2).

all bad quota tracking must be fixed manually in database.

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15 years 7 months ago #28781 by sylt
Replied by sylt on topic Re:thumbnails problem
Hmmm. OK will reinstall plugin and report back.... but have done that before with no change and was always running cb 1.0.2 so not sure I understand cause. Any other insights?

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15 years 7 months ago #28820 by sylt
Replied by sylt on topic Re:thumbnails problem
No surprise.... same action = same result:(
Uninstall and reinstall of plugin did not change anything. Guessing the uninstall is not clean? Will have a look at the different dirs to try to determine.
Any suggestions on how to do a uninstall that deletes everything?
Any other options we can look at for testing to get the plugin to show the thumbnail? How can I check to see if the thumbnails are generated? i.e. are they static images in a dir?
Go live is coming up so urgency is real.:pinch:
Thanks all!

Post edited by: sylt, at: 2007/01/12 18:46

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