I accidentally posted in the CB 1.1 space. Sorry about that. I have joomla 1.5 So the problem is that the upload/install feature is not working as it keeps saying Failed to move package. The install from directory feature is not working as it keeps telling me to put in the directory where the package can be found after I have done so 50 times. I have manually uploaded it to my webshell and unpacked it in the appropriate directory but the component pack does not show in the usermenu part or the components part. No idea how to get it to install. Is there a time out on uploads or file size limits that may need to be changed. FTP is on NO. Any ideas?

I turned FTP to ON and this is the response I got when I tried to upload and install

JFTP::store: Bad response
Warning! - Failed to move file

Also,

Just to clarify... i am not too sure what you mean by physical path. I used the path that is on my webshell all the way up to the zipped package:

/hsphere/local/home/ etc. etc.

is this not correct?

I attempted to update the global config in joomla and I now get this:

JFTP::login: Unable to login
JFTP::write: Unable to use passive mode

O.K. so now I am trying to install from the directory. What I got this time was this:

Error! Could not find an XML setup file in the package.
Path does not have a valid package

Any ideas?