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CB 1.2 RC3 Install problem

  • bhurst
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15 years 6 months ago #77876 by bhurst
CB 1.2 RC3 Install problem was created by bhurst
Hello,

Before I get started let me say I am not sure where I need to go to check my error logs. My web server has a log file, but nothing that says error. My error.php file under admin in joomla says I don't have permission. If my problem lies in my error log, please tell me how to access it. I am not sure on how to do that. I have followed the instructions for installing 1.2rc3 to the T. I had previously installed 1.1 on my site, and then became a subscriber. I keep getting Error 500 - Internal server error
An internal server error has occured!
Please try again later.
when I try to access my profile, other's profiles, user lists. Originally after the upgrade I couldn't even log in without this error. I can now login. If I try to Check Community Builder Database I get the same error.

This is what I get when I check the plugins:
CB Tools: Check CB plugins database: Results
All CB plugin "Default language (English)" Database is up to date.
CB plugin "CB Auto Welcome": no database or no database description.
All CB plugin "Default" Database is up to date.
CB plugin "CB Profile Gallery": no database or no database description.
All CB plugin "WinClassic" Database is up to date.
CB plugin "CB ProfileBook": no database or no database description.
All CB plugin "WebFX" Database is up to date.
All CB plugin "CB Menu" Database is up to date.
All CB plugin "OSX" Database is up to date.
All CB plugin "Luna" Database is up to date.
All CB plugin "Fireboard Forum" Database is up to date.
All CB plugin "Dark" Database is up to date.
All CB plugin "CB Core" Database is up to date.
All CB plugin "Mamblog Blog" Database is up to date.
All CB plugin "YaNC Newsletters" Database is up to date.
All CB plugin "CB Connections" Database is up to date.
All CB plugin "Content Author" Database is up to date.
All CB plugin "Private Message System" Database is up to date.
CB plugins database checks done. If all lines above are in green, test completed successfully. Otherwise, please take corrective measures proposed in red.

This is what I get when I check the user's database:

CB Tools: Check Users database: Results
Checking Users Datbase:

All Community Builder comprofiler table rows have links to user table.

All users table rows have links to comprofiler table.

users table has no zero id row.

comprofiler table has no zero id row.

All rows in comprofiler table have user_id columns identical to id columns.

All users table rows have ACL entries in core_acl_aro table.

All ACL core_acl_aro table rows have corresponding entries in users table.

All core_acl_aro table rows have ACL entries in core_acl_groups_aro_map table.

All core_acl_aro table rows have ACL entries in core_acl_groups_aro_map table.

Post edited by: bhurst, at: 2008/10/21 07:15

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  • bhurst
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15 years 6 months ago #77877 by bhurst
Replied by bhurst on topic Re:CB 1.2 RC3 Install problem
I re-enabled the joomla login, and registration and it will let me login, and register the account using joomla. I still cant access profiles. So it it has to be something with CB, I would think right? Any help please help.

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15 years 6 months ago #77879 by bhurst
Replied by bhurst on topic Re:CB 1.2 RC3 Install problem
I can now get it to view people's profiles, and go to the registration screen. But to do this I had to turn off all of my plugins in CB. Here are a list of my Plugins

Default language (English) = Published
2 Default = Published
3 WinClassic = Published
4 WebFX = Published
5 OSX = Published
6 Luna = Published
7 Dark = Published
8 Fireboard Forum = If I publish this I get the 500 error
9 CB Connections = If I publish this I get the 500 error
10 CB Auto Welcome = This is ok published
11 CB Profile Gallery = If I publish this I get the 500 error
12 CB ProfileBook = If I publish this I get the 500 error
13 CB Menu = Published
14 CB Core = Published
15 Mamblog Blog = Not published
16 YaNC Newsletters = Not published
17 Content Author = Not Published
18 Private Message System = Published

I still cant use the user list menu to search for users.

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  • bhurst
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15 years 6 months ago #77881 by bhurst
Replied by bhurst on topic Re:CB 1.2 RC3 Install problem
I can also register users as well....With one problem. It gives them a 500 internal error server screen after they hit register. It will register them, but they don't know that. So it lets them put all their information in, and once you hit register it gives the error page. But it does register them. I am glad it will register, but my members might not realize that they are actually registered. Please help. I can't think of anything else to get this to work anymore then I have already

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  • nant
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15 years 6 months ago #77882 by nant
Replied by nant on topic Re:CB 1.2 RC3 Install problem
please check server error log for additional information (ask host if you dont know how).

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  • bhurst
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15 years 6 months ago #77883 by bhurst
Replied by bhurst on topic Re:CB 1.2 RC3 Install problem
My host is 1and1. I have contacted them, and they are saying there is nothing wrong on their end. They checked the error log for me, and said everything is fine, that it has to be coming from the program I am using. Any additonal help?

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