[SOLVED] Notification from group wall is not notifing

10 years 7 months ago - 10 years 7 months ago #234198 by cmrpc
When I post a new item on a group wall it is not sent out to the group members even if they have notifications set to notify. The email does work since I did a email from the users tab to myself. I went through the configuration and it seems to be correct any other suggestions?

Chris

Just found out that I can't send messages to group members either

"People say the road to hell is paved with good intentions. Why? Do they think there’s a shortage of bad ones?"

Please Log in to join the conversation.

10 years 7 months ago - 10 years 7 months ago #234204 by krileon
Replied by krileon on topic Notification from group wall is not notifing
Do you have Notifications sett to PMS, Email, or both within GJ > Config > Notifications > Global? If you're trying to send an Email notification then ensure your site can even send emails by trying to email your self from CB > User Management by clicking your users checkbox then clicking Mass Mailer. If you're trying to send a PMS notification then ensure UddeIM is installed and configured to work with CB. If "Notify By" is set to default "PMS or Email" it will always attempt to send a PMS first, if that fails it trys Email so if you've UddeIM chances are high your users got the notification via PM.

Also note GJ will not send a notification to users if the item is not published so ensure your post is published. Sending a message to your group users only sends to active group users so ensure your users are not pending approval, etc..


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

10 years 7 months ago #234212 by cmrpc
Great it was the config in GJ I needed it to be send to email only.

Thank for the help

"People say the road to hell is paved with good intentions. Why? Do they think there’s a shortage of bad ones?"

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.195 seconds

Facebook Twitter LinkedIn