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[SOLVED] 403 error accessing profile page

9 years 2 months ago - 9 years 2 months ago #259192 by allenjj
[SOLVED] 403 error accessing profile page was created by allenjj
In my development site, we have built a new web page eliminating some old extensions that were error prone. The site is built on joomla 3.3.6 with community builder 2.05. Testing of the site showed everything worked fine. Then I moved users and Kunena messages from the production site to the development site to test the move process. Everything appears to have worked fine, with the exception of the community builder user profile which now shows as a 403 error. Any thoughts?
John

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9 years 2 months ago #259194 by allenjj
Replied by allenjj on topic 403 error accessing profile page
In attempting different options, setting the menu to profile edit works and displays the profile for editing. Setting the menu to profile continues to produce a 403 error.
John

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9 years 2 months ago #259195 by allenjj
Replied by allenjj on topic 403 error accessing profile page
Even with edit profile, attempts to save any changes result in a 403 error.
John

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9 years 2 months ago #259227 by krileon
Replied by krileon on topic 403 error accessing profile page
How did you move your users? Ideally you should've used CB Juice to export and import them as needed. If you moved any other way you likely will have issues. Run CB > Tools > Synchronize Users and see if that resolves your issue as you could have invalid user rows.

Kyle (Krileon)
Community Builder Team Member
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9 years 2 months ago - 9 years 2 months ago #259309 by allenjj
Replied by allenjj on topic 403 error accessing profile page
I used SP Transfer. Is there a CB Juice for joomla 3.3 with CB 1.9? Also just looked thru all the download areas and can not find Juice, so where is it located?
John

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9 years 2 months ago #259310 by allenjj
Replied by allenjj on topic 403 error accessing profile page
Ok, I found Juice2 v 3.3.2 on JoomlaCode. I assume this should work with CB 1.91 and CB 2 as the import site? Since it has no instructions, I also assume it just installs as a extension and then provides an export and import function?
John

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