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total in basket

  • jcamus
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8 years 9 months ago #268807 by jcamus
total in basket was created by jcamus
Hello,

When I use a coupon on a subscription, the total disappears from the item list.

Is it possible to recalculate it and see it ?

Regards
Chris

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  • krileon
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8 years 9 months ago #268821 by krileon
Replied by krileon on topic total in basket
Does the coupon cause the total to become $0? If possible please provide a screenshot of what you're seeing. Did you change the columns displayed within CBSubs > Settings > Display > Baskets by adjusting "Columns displayed in basket on screen"? If so please change it back to default to see if that resolves the display.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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  • jcamus
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8 years 9 months ago #268838 by jcamus
Replied by jcamus on topic total in basket
Hello Krileon, Thanks for your help

No the coupon is $20 off for a membership $100

I did all update

you can see the problem here
www.frenchwinesociety.org/component/comprofiler/registers
try with the membership $100

you can see the total until you enter the code coupon ..

CBSubs > Settings > Display > Baskets is on default

regards
chris

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  • krileon
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8 years 9 months ago #268917 by krileon
Replied by krileon on topic total in basket
I'm unable to confirm your issue locally. Please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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