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Gotta give Joomopolis credit

  • marketsetc
  • marketsetc
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8 years 9 months ago #269219 by marketsetc
Gotta give Joomopolis credit was created by marketsetc
You people are at the top of the game for support and quality of beta releases.

Some developers release solid product but take an enormous amount of time to reply to a support request;
Others release garbage and count on users to identify even the most obvious issues; and
Worse are the people that release garbage and then fail to support.

I know support is a joyless and repetitive task so I wanted to take a moment to recognize when a company is doing things right. I for one appreciate it.
The following user(s) said Thank You: beat, nant, krileon

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  • krileon
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8 years 9 months ago #269223 by krileon
Replied by krileon on topic Gotta give Joomopolis credit
Thank you, glad to be of help. :)


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • beat
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8 years 9 months ago #269225 by beat
Replied by beat on topic Gotta give Joomopolis credit
Thank you very much for your message! :)

The whole CB team works hard to support users and bring highly usable and solid solutions to the community, and we truly appreciate your kind message. :)

Wishing you full success with your projects.

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

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  • marketsetc
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8 years 9 months ago #269227 by marketsetc
Replied by marketsetc on topic Gotta give Joomopolis credit
My pleasure.

One of the ways I know Joomlapolis is doing good work is how smoothly upgrades install. Sure, stuff occasionally happens in beta, but it's a rare occurrence when upgrading a CB extension crashes a site or makes it worse in some way. That must be the result of a lot of careful testing and it shows.

Have a good week.
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