I am reading the manual but having a hard time getting the upgrade button to show up on the user's profile.
I have a plan that people can upgrade to. But only if they are already registered to one of 2 plans. I changed the settings under the plan that I want people to be able to upgrade to:
However, I still cannot see the "upgrade" button or message on the users profile. What am I doing wrong?
Do you see the plan at all in the subscription tab? Your user must have either of the plans selected in any state (expired, active, etc..) as well. The user also needs to meet the access requirement for the plan. Ensure under the Access tab that both the view access level and usergroup are set to Public (both have to be set).
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Please PM frontend login credentials for a user with this issue and will take a look. There could be a bug with the conditions.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.