Subscription reactivation time limit?
- cagoffice
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8 years 5 months ago #273752
by cagoffice
Subscription reactivation time limit? was created by cagoffice
Hello,
Is there a way to limit how long after a subscription has expired that the user can re-activate?
For example, right now if the user's subscription expires, they can still log in and hit "reactivate for $500" or whatever. Is there a way to have this only showing for a year after subscription expiration?
Is there a way to limit how long after a subscription has expired that the user can re-activate?
For example, right now if the user's subscription expires, they can still log in and hit "reactivate for $500" or whatever. Is there a way to have this only showing for a year after subscription expiration?
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krileon
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8 years 5 months ago #273760
by krileon
Kyle (Krileon)
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Replied by krileon on topic Subscription reactivation time limit?
There's no feature to limit renewals to a specific time frame. You can only limit renewals to a count (e.g. renew 3 times only).
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- cagoffice
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8 years 5 months ago #273770
by cagoffice
Replied by cagoffice on topic Subscription reactivation time limit?
Oh so reactivations are treated the same way as renewals? Okay makes sense now. I thought they were separate things.
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- krileon
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8 years 5 months ago #273772
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Subscription reactivation time limit?
Yes, reactivation is is a renewal.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- cagoffice
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8 years 5 months ago #273773
by cagoffice
Replied by cagoffice on topic Subscription reactivation time limit?
Ahhh okay. We will have to figure out another way to track who lets their subscription expire for a long period of time before renewing more than a year later.
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