500 Errors on CB User Menu items
- ernienet
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5 years 4 months ago #309411
by ernienet
Replied by ernienet on topic 500 Errors on CB User Menu items
I cannot access the user profile when the user level is anything above Registered - clicking the menu item to view profile (Users » User Profile in menu) returns a 500 error. If I use an account set to "Registered" user group, this menu works, as do the edit and other menus.
I vaguely recall CB Auto Actions, but I think I only used it on a website that had CBSubs - this site does not have that.
Is Auto Actions a plug-in, or is it something used in the fields - I don't recall?
Thank you,
Ernie
I vaguely recall CB Auto Actions, but I think I only used it on a website that had CBSubs - this site does not have that.
Is Auto Actions a plug-in, or is it something used in the fields - I don't recall?
Thank you,
Ernie
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krileon
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5 years 4 months ago #309426
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Replied by krileon on topic 500 Errors on CB User Menu items
Enable debug mode and maximum error reporting in Joomla global configuration then retry to see if any errors output. It has to be something only accessible to CB moderators then if regular users are unaffected. If no errors outputting try unpublishing non-core plugins 1 by 1 within CB > Plugin Management until issue goes away.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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