IPN failure
- Thelowlandpiper
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3 months 20 hours ago - 2 months 4 weeks ago #336860
by Thelowlandpiper
IPN failure was created by Thelowlandpiper
Received from Paypal:"...
/index.php?option=com_comprofiler&task=pluginclass&plugin=cbpaidsubscriptions&cbpgacctno=2&cbppdtback=81f162cdf93c2574f5d6a364f49399e9&cbpbasket=776&result=notify&cbpid=cbp56a69944ad755193384650&format=raw
[REMOVED]/lbps/index.php?option=com_comprofiler&task=pluginclass&plugin=cbpaidsubscriptions&cbpgacctno=2&cbppdtback=81f162cdf93c2574f5d6a364f49399e9&cbpbasket=777&result=notify&cbpid=cbp56a7931e028a5091498587&format=raw
the root of the URL is obsolete so this must relate to a recurring subscription set up before theURL was changed, but I'm unable to identify it. I can't find eiher of these payment baskets - is there ot her info in this URL that can identiry the payment ?
the root of the URL is obsolete so this must relate to a recurring subscription set up before theURL was changed, but I'm unable to identify it. I can't find eiher of these payment baskets - is there ot her info in this URL that can identiry the payment ?
Last edit: 2 months 4 weeks ago by krileon.
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krileon
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2 months 4 weeks ago #336867
by krileon
Kyle (Krileon)
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Replied by krileon on topic IPN failure
So you changed your domain name while having active recurring subscriptions? You'll need to cancel those recurring profiles within your PayPal account or continue to keep the old domain and redirect the traffic to the new domain.the root of the URL is obsolete
Kyle (Krileon)
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- Thelowlandpiper
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2 months 4 weeks ago #336872
by Thelowlandpiper
Replied by Thelowlandpiper on topic IPN failure
Aye, the site was moved to a new installation at a subdomain; all traffi to the root URl is already rediceted to the live site;c the proble appears to be that the payment baskets that the IPN's refer to no longer exist in the database, (which makes it impossible to identify the player in order to get it cancelled.
However, today we received only one of these notifications (ie to only one of the two baskets originally cited) so maybe the problem will go away altogether - tt's the Paypal statement that the account may be closed if the problen persists that caused my post
However, today we received only one of these notifications (ie to only one of the two baskets originally cited) so maybe the problem will go away altogether - tt's the Paypal statement that the account may be closed if the problen persists that caused my post
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- krileon
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2 months 4 weeks ago #336877
by krileon
Kyle (Krileon)
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Replied by krileon on topic IPN failure
If there isn't any actual recurring profiles coming through then it's likely a cancellation notice or some other type of IPN coming through and is safe to ignore, but I recommend checking within your PayPal account to be sure. You can review PayPal IPNs from the below page.
https://www.paypal.com/merchantnotification/ipn/historyKyle (Krileon)
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- Thelowlandpiper
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2 months 4 weeks ago #336888
by Thelowlandpiper
Replied by Thelowlandpiper on topic IPN failure
Many thanks for that link; it is a failed payment, but now I know whose, so can get the recurring payment profile cancelled and re-instated
The following user(s) said Thank You: krileon
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