CBSubs plan load error

2 months 2 weeks ago - 2 months 2 weeks ago #337117 by fdinkler
CBSubs plan load error was created by fdinkler
Load error in CBSubs history log. 
Subscription ID 14982 doesn't exist.  
Where would this error originate?

Log entry:

loadSomething::subscription id 14982 with plan id 56 could not load.

Call trace:
called in class cbpaidHistory::logError() on line 304 in file cbpaidApp.php
called in class getcbpaidTabHandler::setLogErrorMSG() on line 76 in file cbpaidSomethingMgr.php
called in class cbpaidSomethingMgr::loadSomething() on line 884 in file cbpaidUsersubscriptionRecord.php
called in class cbpaidUsersubscriptionRecord::deactivate() on line 773 in file cbpaidUsersubscriptionRecord.php
called in class cbpaidUsersubscriptionRecord::expireIfExpired() on line 278 in file cbpaidUserExtension.php
called in class cbpaidUserExtension::checkUserSubscriptions() on line 287 in file cbpaidProductUsersubscription.php
called in class cbpaidProductUsersubscription::checkAllSubscriptions() on line 200 in file cbpaidPlansMgr.php
called in class cbpaidPlansMgr::checkAllSubscriptions() on line 254 in file cbpaidControllerCBComponent.php
called in class CBplug_cbpaidsubscriptions::getCBpluginComponent() on line 880 in file cbPluginHandler.php
called in class cbPluginHandler::call() on line 1611 in file cbTabs.php
called in class cbTabs::_callTabPlugin() on line 1725 in file cbTabs.php
called in class cbTabs::tabClassPluginTabs() on line 731 in file comprofiler.php
 

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2 months 2 weeks ago #337120 by krileon
Replied by krileon on topic CBSubs plan load error
It can happen due to a notification coming in from a payment gateway for a subscription that no longer exists or usually from a plan being edited and its parent changed after people have already subscribed. For example the following.

Plan 1
- Plan 1a

Now with the above a user subscribes to Plan 1a. Next the below is done changing the plan structure.

Plan 1
Plan 1a

However their subscription will have been created to keep note of its parent, which is Plan 1 and isn't the case anymore.

Note this can cause errors to log, but it won't actually hurt anything and often can just be ignored.


Kyle (Krileon)
Community Builder Team Member
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2 months 2 weeks ago #337127 by fdinkler
Replied by fdinkler on topic CBSubs plan load error
Thanks Kyle - this topic is closed...
The following user(s) said Thank You: krileon

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