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New subscription price not updating on registration form

2 days 10 hours ago #341858 by Thelowlandpiper
The registration form does not display a revised price; however if a user who is not logged in tries to access protected links the form that appears does show the correct updated price.
Joomla 3.10.12 and latest cb and cbsubs installed

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2 days 10 hours ago #341859 by Thelowlandpiper
Replied by Thelowlandpiper on topic New subscription price not updating on registration form
Having updated Cb and CBSubs, I find I am unable to take the site off-line- I'm not suggesting these two things are connected, but it's a potential issue if we have a new subscriber...

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  • krileon
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2 days 7 hours ago #341861 by krileon
Clear Joomla cache and see if your issue persists. My guess is you've some page caching going on and recommend turning off Joomla's page cache plugin if it's enabled.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 hours 7 minutes ago #341872 by Thelowlandpiper
Replied by Thelowlandpiper on topic New subscription price not updating on registration form
Thanks, I cleared the expired cache and the current one and that worked - never had issues with that before; the system cache was already disabled; I have a lite-speed cache enabled ; would you recommend disabling that?

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8 hours 39 minutes ago #341874 by krileon
I've no idea what Lite-Speed Cache is. If it's a 3rd party caching plugin you'll need to be sure it doesn't cache pages with dynamic content (e.g. forms) otherwise the cache won't be valid. Full page caching is typically only usable on static pages.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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