Skip to Content Skip to Menu

CB Editor Assistant

2 days 15 hours ago #342152 by stewart9643
CB Editor Assistant was created by stewart9643
Error during AI reply: token_not_found_in_db: Authentication Error, Invalid proxy server token passed. Received API Key = sk-...6285, Key Hash (Token) =f9b7bc0c4621475b67087284f266cc95560a32604417a7ef9d4b5d27d857d4aa. Unable to find token in cache or `LiteLLM_VerificationTokenTable`

When opening an article, selecting improvements I get the above error.  Any suggestions.

 

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 49629
  • Thanks: 8490
  • Karma: 1465
2 days 3 hours ago #342154 by krileon
Replied by krileon on topic CB Editor Assistant
Was it previously working and suddenly stopped or is this your first usage? If first usage please be sure you've a valid site key entered into CB in CB > Configuration > Integrations that has been enabled for API usage. If you already do try deactivating it and reactivating it and see if that clears it up.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

1 day 18 hours ago #342158 by stewart9643
Replied by stewart9643 on topic CB Editor Assistant
Tried reactivating, uninstalling and reinstalling,  reseting the key and still getting the same error. Key is being entered into Button - CB Editor Assistant Pro and into CB Config file. 
New Install - site is still under development.
Thanks
 

Please Log in or Create an account to join the conversation.

1 day 10 hours ago #342159 by stewart9643
Replied by stewart9643 on topic CB Editor Assistant
Get this when trying to download the preset from Install from Web.

Download CB Editor Assistant - Download Error
Failed to download package file from CB Editor Assistant to webserver due to following error: Unauthorized: 401. Don't know if this gives any clues.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 49629
  • Thanks: 8490
  • Karma: 1465
1 day 3 hours ago #342160 by krileon
Replied by krileon on topic CB Editor Assistant
Ensure the domain properly matches. If you've generated a key without "www" but are visiting your site with "www" the domain match may fail. If issue persists please PM (see link in signature) backend super user login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum