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Invoice from 2025

  • sereniteam
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2 hours 54 minutes ago - 2 hours 17 minutes ago #342997 by sereniteam
Invoice from 2025 was created by sereniteam
Hello There is a problem in your systeme when downloading my invoice. This is dated from 2023 and not from 2025. 

Can you send me the correct one for my accountant

Many Thanks 

Vincent

SereniTeam
Last edit: 2 hours 17 minutes ago by krileon. Reason: removed attachment as contains private information

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2 hours 18 minutes ago #342998 by krileon
Replied by krileon on topic Invoice from 2025
If it's a recurring subscription the date will be whenever you started the subscription. Then payments will be made towards that invoice. If you need a different type of invoice or it's not a recurring subscription please direct all such issues to our contact form below so we can more directly and privately handle your issue.

www.joomlapolis.com/contact-us


Kyle (Krileon)
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1 hour 28 minutes ago - 1 hour 19 minutes ago #343002 by sereniteam
Replied by sereniteam on topic Invoice from 2025
I already did it a few days ago but no invoice arrived. I need a invoice for my yearly subscription as the administration required it.

Many. thanks

[removed]

Many thanks

Hope to get it soon.

SereniTeam
Last edit: 1 hour 19 minutes ago by krileon. Reason: removed private information

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1 hour 17 minutes ago #343003 by krileon
Replied by krileon on topic Invoice from 2025
I've let Beat know. I apologize for the inconvenience.

Please don't post private information on the forums as these are public posts. I've removed the information for you.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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