Hello,
We are using CB Paid Subscriptions with the PayPal payment gateway and rely on the available substitution fields generated from PayPal IPN data.
For EU VAT compliance under the One-Stop Shop (OSS) rules for B2C digital services, we are required to determine the customer’s country of residence using objective evidence provided by the payment process.
PayPal provides a "residence country" value as part of the transaction data, which is relevant for VAT location determination. However, this field is currently not available as a substitution field that we can use in CBSubs.
We would like to know if the PayPal "residence_country" value can be made available as a standard substitution field, similar to other existing Payment substitutions ([INVOICE_ID], [INVOICE_NO], [PROFORMA_INVOICE_NO], [ITEMS_NAME]... etc).
This would allow us to retain and use this information as supporting evidence for OSS VAT compliance.
Thank you in advance for your help.