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CbSubs usecase

  • liaskas
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1 hour 56 minutes ago #343927 by liaskas
CbSubs usecase was created by liaskas
Hello, we are using CbSubs for many years and everything is working great.

There is one thing that we can not figure out how to accomplish.

On our site, there are cases that we need to manualy extend the Active subscription period for some users and we do so through CB Paid Subscriptions -> Edit Subscriptions. But when we extend their subscription they are not notified!

We need a way to inform the affected users by mail when their subscription is extended, like they do when they activate a new subscription.

There is no relative setting inside the plans configuration, so we wonder if it can be done with an auto action.

Can you please tell us if it is possible and how?

Thank you.

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