Skip to Content Skip to Menu

VAT issue with payments!

  • liaskas
  • liaskas
  • OFFLINE
  • Posts: 537
  • Thanks: 46
  • Karma: 5
  • Add-ons
1 month 2 weeks ago #343983 by liaskas
Replied by liaskas on topic VAT issue with payments!
Thank you very much Krileon for all your help!
Once again you saved us. Looking forward for the cbsubs next release.
Thank you again.
The following user(s) said Thank You: krileon

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 50564
  • Thanks: 8658
  • Karma: 1473
1 month 2 weeks ago #343984 by krileon
Replied by krileon on topic VAT issue with payments!
Ok, a new CBSubs build release is now available with these improvements. My recommendation would be to map your fields within CBSubs > Settings > Display > Invoices then unpublish your CB Auto Action and see how that goes. You don't have to do that and can continue to use your CB Auto Action, but the field synchronization behavior in CBSubs will likely be more reliable. After that I'd recommend configuring it to always synchronize so that your profile fields are the single source of truth and are always pushed through to basket and the invoice fields.

If you're still having problems after this we'll need to probably dig deeper into your installation specifically as I've tested the new implementation pretty extensively to reliably synchronize on every basket so I'd suspect if you still have problems it might be something going on in your install specifically.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • liaskas
  • liaskas
  • OFFLINE
  • Posts: 537
  • Thanks: 46
  • Karma: 5
  • Add-ons
1 month 2 weeks ago - 1 month 2 weeks ago #343989 by liaskas
Replied by liaskas on topic VAT issue with payments!
Hello again KrileonI noticed something unexpected after enabling the new synchronization settings.In CBSubs > Settings > Display > Invoices, the “Name field” is set to
Code:
--- Select Field ---
, so I expected CBSubs not to synchronize invoice first/last name from the CB profile.

However, after the update,
Code:
cb_subs_inv_first_name
and
Code:
cb_subs_inv_last_name
are being populated/overwritten from
Code:
#__comprofiler.firstname
and
Code:
#__comprofiler.lastname
.

Before this CBSubs update, those invoice name fields were updated from the PayPal payer details after payment, which is the behavior we need.
 


For our workflow, we do not want CBSubs to overwrite
Code:
cb_subs_inv_first_name
/
Code:
cb_subs_inv_last_name
from CB profile first/last name unless the “Name field” is explicitly mapped.

Could this be a fallback/default behavior in the new synchronization logic, or possibly a bug?
Last edit: 1 month 2 weeks ago by liaskas.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 50564
  • Thanks: 8658
  • Karma: 1473
1 month 2 weeks ago #343990 by krileon
Replied by krileon on topic VAT issue with payments!
They're only set to #__comprofiler.firstname and #__comprofiler.lastname on first basket render. After that they're not touched. Will take a look to see if it's still trying to map firstname and lastname when using single name display. If so will fix and have a build out for you immediately.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 50564
  • Thanks: 8658
  • Karma: 1473
1 month 2 weeks ago #343991 by krileon
Replied by krileon on topic VAT issue with payments!
Ok, was able to confirm firstname and lastname where still synchronizing even with the name parameter left empty. This is now fixed in latest CBSubs build released just now. Please let me know if you've any further issues.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: liaskas

Please Log in or Create an account to join the conversation.

  • liaskas
  • liaskas
  • OFFLINE
  • Posts: 537
  • Thanks: 46
  • Karma: 5
  • Add-ons
1 month 2 weeks ago - 1 month 2 weeks ago #343994 by liaskas
Replied by liaskas on topic VAT issue with payments!
Thank you Krileon once again.
Installed the new version a few hours ago and...
  • All payments since then were ok... vat was charged correctly
  • Firstname and lastname stopped synchronizing with the name parameter left empty
I will monitor sales for the next 2 days (weekend) and if i see anything i will notify you on Monday.

Thank you.
 
Last edit: 1 month 2 weeks ago by liaskas.
The following user(s) said Thank You: krileon

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum