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Problems with substitutions in CBSubs emails after updates yesterday

  • boyjahq
  • boyjahq
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59 minutes ago - 57 minutes ago #344430 by boyjahq
After updating LOTS of Community Builder plugins yesterday we are having lots of problems. This post is about emails being sent by Community Builder. In this case, the problem is with emails being sent from CBSubs Presentation tab "Email on expiration". After updates the name and username included in the email is NOT the user. It is substituting the name and username of the logged in admin. We are using language overrides as it is a bilingual site.

The subject of the email is: EXPIRED_SUB_WW
The English override is:  'EXPIRED_SUB_WW' => 'Membership Expired -  [USERNAME]',

This works as it should. It shows the user's username

However, in the body of the message, it shows the name and username of the logged in Admin.

Expiration Email body = EXPIRED_MSG_WW
Override = 
 'EXPIRED_MSG_WW' => 'WWOOF Japan Membership Expired<br /><br />Dear [FIRSTNAME] [LASTNAME] ([USERNAME]),<br /><br />Your WWOOF Japan membership has now expired. We would like to thank you for joining us.<br /><br />If you decide that you would like to join again, simply login  (username = [USERNAME] )  and choose a membership plan.<br /><br />Your profile and membership information will be retained for a while so there should be no need to fill out a new member application form. If you find that you cannot login, then please send us a new application form.<br />We hope you will come back again soon to have more genuine experiences in Japan!<br />',

Other emails generated by CBSubs that are sent to admins via the Integrations/Email tab show the correct information for name and username.

Emails sent from the CBSubs Mailer plugin are showing correct substitutions.

Community Builder 2.11.0+build.2026.07.31.14.26.35.e46e38af0
CBSubs 4.9.0+build.2026.07.16.20.06.54.da02532e5
Joomla ‎4.4.14
Last edit: 57 minutes ago by boyjahq.

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