Which trigger to choose for an autoaction

Hello,

I am currently using a registration form where
- you can pay later by bank wiring
- you can pay directly with Stripe
and the profil works with
- CB fields showing list of subscriptions
- an AutoAction sending a message with thoses fields.

I am not sure about the good trigger which will send the email
- once paiment is ended (i.e. after the final Thank you frontend page - wiring expected OR Stripe successful)
- the fields are populated with subscribed plans in both situations

I cannot see clearly when use a onCPayXXX or a onCbSubsXXX. But I am TOTALLY sure that you'll enlight me quickly   

Best regards
Antoine
 

Ideally you shouldn't even need CB Auto Actions and instead should configure the emails under the Presentation tab of your plan or emails in CBSubs Email integration for more customization. Those send based off subscription state so are pretty reliable and already support substitutions.

If you still want to send an email based off for example when a payment happens that's also doable and would need CB Auto Actions. I can provide an example for that if you need.

In this email, there is plan informations but also other informations, and people can select a lot of plans :


Also the mail is not intended to be sent to the regitred user but to an organizer. That's why we don't use emails under the Presentation tab of plans, but an AutoAction. The trigger onAfterUserRegistration send a populated mail (i.e CB fields populated with plans list are present in the email substitutions)  when using Bank Wiring, but empty when using Stripe. Can I choose another trigger, or mix two with a condition ?

 

CBSubs Emails supports custom recipient so you can specify who to send it to.

The trigger onAfterUserRegistration send a populated mail (i.e CB fields populated with plans list are present in the email substitutions) when using Bank Wiring, but empty when using Stripe. Can I choose another trigger, or mix two with a condition ?

It shouldn't matter how they paid. onAfterUserRegistration is fired directly after registration, which normally is before payment is collected.

Are you wanting to send this specifically after a payment basket gets marked completed (paid)?

When using on AfterUserRegistration, when using Stripe / Test mode (at least), the CB fields populated with CBSubscriptions are not substitued in the email (but standard fields like name or email or radio button selection are correctly substitued).
Should I "Reload the user" in the AutoAction ?

AfterUserRegistration happens before payment collection so that won't work for your email. I need to know more specifically when exactly you want this email sent. After payment is completed?