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Sharing Family Plan

  • adhillon
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7 hours 45 minutes ago #344664 by adhillon
Sharing Family Plan was created by adhillon
When i share a familyplan with an external email address, the invitee is redirected to login screen if invitation is accepted.
Also the 'Accepted' date field is not updated. It is blank.
Is this by design? or perhaps I am missing something.
We are testing the FamilyPlan sharing functionality. What is the expected end-to-end workflow?
 

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  • krileon
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7 hours 21 minutes ago #344665 by krileon
Replied by krileon on topic Sharing Family Plan
It should send them to the registration page if not logged in. If it's going to the login page then likely Joomla menu access protection is blocking it. Check what the Itemid is in the URL to see what menu item is being used and adjust its access accordingly. More specifically it redirects them to the "displayplans" endpoint of CBSubs and should output to Joomla's message queue "Please login or register to accept this shared subscription.". If it doesn't then they never reached CBSubs. The accepted date doesn't change until the family share is actually accepted.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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  • adhillon
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6 hours 38 minutes ago #344666 by adhillon
Replied by adhillon on topic Sharing Family Plan
could we provide a hyperlink for the CB Subs sign-up?

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  • krileon
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6 hours 29 minutes ago - 6 hours 29 minutes ago #344667 by krileon
Replied by krileon on topic Sharing Family Plan
The share URLs are generated and specific to CBSubs Family Plans. Just linking to registration will not accept the invite. You'll need to see what menu item it's using by checking the Itemid in the URL sent in the email. Generally the way to avoid issues like this is to create a Joomla menu item for the plugin. So in this case create a Joomla menu item with a menu type of Community Builder > Plugin and for Plugin select CBSubs Family Plans. Now be sure that menu item is public and published. Future family shares should then use that menu item ensuring guaranteed access.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 6 hours 29 minutes ago by krileon.

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  • adhillon
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4 hours 53 minutes ago #344668 by adhillon
Replied by adhillon on topic Sharing Family Plan
i am still at it.........
The URL of the invite is "https://DOMAIN-NAME/profile/pluginclass/cbpaidsubscriptions?do=sharedaccept&code=3b68bed9254259ba22828bcb5c0a2743"

The Registration menu link is: "index.php?option=com_comprofiler&view=registers", and menu item is 130.
Please advise.

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  • krileon
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3 hours 52 minutes ago #344669 by krileon
Replied by krileon on topic Sharing Family Plan
It's using the /profile menu item. So whatever its access is set to is what will restrict it. This is generally exactly why we recommend a public and published Joomla menu item to CBs profile page is to prevent Joomla menu access from blocking plugins. Typically you should have only 1 CB profile menu item and it should be public. If you need more just create menu aliases to it.

My above instructions should work to create a menu item specifically for CBSubs Family Plans. This won't fix existing email links. It'll only be relevant for newly sent emails where they should include the new menu alias.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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