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CB Update wants to update "Installer - Install from Web"

  • Ake2017
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3 months 11 hours ago - 3 months 11 hours ago #339048 by Ake2017
I recently updated from Joomla 3.10 to 4.x. Now the dashboard calls for an update of Community Builder.
But when I click "Update" I am brought to a page that recommends me to update from "Unknown" to 2.1.2:
"Installer - Install from Web
This plugin offers functionality for the 'Install from Web'
tab. appscdn.joomla.org/webapps/jedapps/webinstaller.xml
docs.joomla.org/Install_from_Web "
Trying to run the update results in "Invalid extension update"
Now (some hours later) the CB Update recommendation is replaced by the following text "Warning Update: :Extension: Could not parse appscdn.joomla.org/webapps/jedapps/webinstaller.xml "
What is wrong? What can I do?
 
Last edit: 3 months 11 hours ago by Ake2017.

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  • krileon
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3 months 11 hours ago #339049 by krileon
Normally you would have needed to updated to CB before updating Joomla. Your current version isn't Joomla 4 compatible.

Within System > Extensions try unpublishing Community Builder. Once done download the latest CB build from our downloads page below then install it.

www.joomlapolis.com/downloads

Once done try publishing Community Builder again. That might force the upgrade process otherwise you may need to restore a backup and be sure all your extensions are up to date before you do a migration.


Kyle (Krileon)
Community Builder Team Member
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  • Ake2017
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2 months 4 weeks ago #339052 by Ake2017
I believe that I have done just that. I have migrated from 3 -> 4 -> 5 and is now on Joomla 5.1.4 and CB 2.9.3.

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  • krileon
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2 months 4 weeks ago #339053 by krileon
Is it sending you to Joomla's install from web page? If so it just sounds like Joomla's install from web update sites cache was not cleared when migrating. Within System > Updates > Update Sites try clicking the "Rebuild" button and see if your issue goes away.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • Ake2017
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2 months 4 weeks ago #339073 by Ake2017
Today I reverted back to Joomla 3.10. I verified that everything was properly updated, including CB.
So I migrated to Joomla 4.4.8 and checked the update page. There were a few suggestions, but none for CB.
But on top of the "Extensions Update" page it says:
"Update: :Extension: Could not parse appscdn.joomla.org/webapps/jedapps/webinstaller.xml ".
So, now I am doubly positive that CB was properly updated before the migration.
Re-building CB was successful ("Update sites have been rebuilt from manifest files.")
(But is seems that that added Kunena to the update page. I had disabled Kunena before migrating as per the pre-update check).
Extensions manager gives me green checkmarks for all Community Builder related Items, and version no 2.9.3. (as in J3.10?)
So updating to 5.x should be safe now?
 

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  • krileon
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2 months 4 weeks ago #339074 by krileon

So updating to 5.x should be safe now?

Yes, sounds like your update went fine this time and can now migrate to Joomla 5.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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