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Captcha is not read aloud

  • MacJoomla
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1 day 4 hours ago #342345 by MacJoomla
Captcha is not read aloud was created by MacJoomla
On our site and on you site www.joomlapolis.com/sign-up , there's a small speaker icon next to the CAPTCHA. Clicking it should make the CAPTCHA spell out for you. Unfortunately, that doesn't work.

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  • krileon
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1 day 4 hours ago #342347 by krileon
Replied by krileon on topic Captcha is not read aloud
Appears to be working fine in my tests on Chrome. What browser are you using? Do you have any browser extensions installed or browser settings set that could be blocking audio?


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  • MacJoomla
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1 day 4 hours ago #342350 by MacJoomla
Replied by MacJoomla on topic Captcha is not read aloud
Hey thank you for your fast answer. Indeed with Chrome it works fine, just tested. I am using Safari on Mac and audio is not a problem on other sites and I have no extensions installed. I will check browser settings further.

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  • krileon
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1 day 3 hours ago - 1 day 3 hours ago #342351 by krileon
Replied by krileon on topic Captcha is not read aloud
Ok, there might be a setting in Safari that's muting it. In a future release I'll have it display the audio player instead of hiding it to help workaround that. Have added a bug ticket for this.

forge.joomlapolis.com/issues/9740


Kyle (Krileon)
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Last edit: 1 day 3 hours ago by krileon.

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  • MacJoomla
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1 day 2 hours ago #342353 by MacJoomla
Replied by MacJoomla on topic Captcha is not read aloud
Thank you, unfortunately I can't find anything stopping the audio in Safari, Even if I call the player directly in Safari, it does not play anything. In Chrome it is playing…

www.joomlapolis.com/index.php?option=com_comprofiler&view=pluginclass&plugin=cbantispam&action=captcha&func=audio&id=8209945d0726095f63ff99c4522fc285&Itemid=111&format=raw&ver=5232

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  • krileon
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1 day 1 hour ago #342354 by krileon
Replied by krileon on topic Captcha is not read aloud
Strange. It's just a standard audio input calling an endpoint outputting a byte range audio. What version of Safari are you on? Is there any updates for it available? Are you on MacOS? If so Chrome is basically just a UI over Safari Webkit so that's even more strange that it doesn't play. I don't own an Apple device so I will not be able to test branded Safari, but will test in Playwright to see if it fails there.


Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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