CB Emails bug?
- apdt
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12 years 10 months ago #166929
by apdt
CB Emails bug? was created by apdt
I find that CB Emails strips off br & p tags in HTML mode. Tags like div or a are ok.
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krileon
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12 years 10 months ago #166999
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: CB Emails bug?
Please ensure you're using release 1.0.9. The only filtering applied is that from CBs own API using the filtering done on textarea fields and such. You can tell it certain elements to be ignored however within CB configuration. Your editors settings also will have affect where some editors strip HTML. For instance if using JCE it's possible you've it configured to perform code cleaning.
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- apdt
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12 years 10 months ago #167031
by apdt
Replied by apdt on topic Re: CB Emails bug?
I checked and my version is 1.0.9.
I don't set any filtering in Config > User Profile. The thing is, emails behave differently in different part of the applications.
In CB > Config > Registration - Pending approval and welcome don't support HTML at all.
In Plans > Presentation - HTML email is supportted
In CB Emails - HTML email is partially supported, some tags are stripped.
All the above are using the same configuration.
I don't set any filtering in Config > User Profile. The thing is, emails behave differently in different part of the applications.
In CB > Config > Registration - Pending approval and welcome don't support HTML at all.
In Plans > Presentation - HTML email is supportted
In CB Emails - HTML email is partially supported, some tags are stripped.
All the above are using the same configuration.
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- krileon
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12 years 10 months ago #167080
by krileon
Was able to confirm your issue however and appears the BR tags are not stripped, but replaced with database safe linebreak. Is the linebreak not functioning at all? Have made a note to investigate further; being configured from backend only will likely remove the filtering all together.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: CB Emails bug?
Right, HTML was disabled intentionally. We'll be addressing the workflows better with CB 2.0 and better emailing support.In CB > Config > Registration - Pending approval and welcome don't support HTML at all.
No idea how CBSubs processes emails so can't say what is or isn't removed.In Plans > Presentation - HTML email is supportted
Tags are stripped if using plain text. If using HTML then it's passed through the CB filtering functions to filter our potentially dangerous code.In CB Emails - HTML email is partially supported, some tags are stripped.
Was able to confirm your issue however and appears the BR tags are not stripped, but replaced with database safe linebreak. Is the linebreak not functioning at all? Have made a note to investigate further; being configured from backend only will likely remove the filtering all together.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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