- User wants to register to my site
- Can choose between a free and a paid plan
- Chooses the paid plan
- Pays by Offline gateway
In that case, the account will not get enabled and the user receives neither a message nor a confirmation mail UNTIL I enable the payment from the admin panel.
If the user in the meantime tries to login, he corrupts his account. How does this show up?
After I book the users payment, he receives a mail to confirm his account. But this mail doesn't work anymore. The users gets messages to register first. But that is impossible.
Even if I manually enabled the account, that confirmation link doesn't work.
By default CBSubs will send pending emails AFTER payment. Please navigate to CBSubs > Plans > YOUR PLAN > Workflows and set confirm to be BEFORE payment. This will allow them to receive the confirmation email before you have to pay their account.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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krileon
