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- [SOLVED] CB registration, CB Subs Plan and Offline payment
[SOLVED] CB registration, CB Subs Plan and Offline payment
- sentix
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12 years 9 months ago - 12 years 9 months ago #168274
by sentix
Versions: CB 2.7.2, J 3.10.6
[SOLVED] CB registration, CB Subs Plan and Offline payment was created by sentix
Hi, I have the following scenario:
- User wants to register to my site
- Can choose between a free and a paid plan
- Chooses the paid plan
- Pays by Offline gateway
In that case, the account will not get enabled and the user receives neither a message nor a confirmation mail UNTIL I enable the payment from the admin panel.
If the user in the meantime tries to login, he corrupts his account. How does this show up?
After I book the users payment, he receives a mail to confirm his account. But this mail doesn't work anymore. The users gets messages to register first. But that is impossible.
Even if I manually enabled the account, that confirmation link doesn't work.
Any solution to that scenario?
Regards,
Manfred
- User wants to register to my site
- Can choose between a free and a paid plan
- Chooses the paid plan
- Pays by Offline gateway
In that case, the account will not get enabled and the user receives neither a message nor a confirmation mail UNTIL I enable the payment from the admin panel.
If the user in the meantime tries to login, he corrupts his account. How does this show up?
After I book the users payment, he receives a mail to confirm his account. But this mail doesn't work anymore. The users gets messages to register first. But that is impossible.
Even if I manually enabled the account, that confirmation link doesn't work.
Any solution to that scenario?
Regards,
Manfred
Versions: CB 2.7.2, J 3.10.6
Last edit: 12 years 9 months ago by krileon.
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- sentix
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12 years 9 months ago #168275
by sentix
Versions: CB 2.7.2, J 3.10.6
Replied by sentix on topic Re: CB registration, CB Subs Plan and Offline payment
I made an additional test. It doesn't matter if a user tried to login before the payment or not 
Versions: CB 2.7.2, J 3.10.6
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krileon
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12 years 9 months ago - 12 years 9 months ago #168302
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: CB registration, CB Subs Plan and Offline payment
By default CBSubs will send pending emails AFTER payment. Please navigate to CBSubs > Plans > YOUR PLAN > Workflows and set confirm to be BEFORE payment. This will allow them to receive the confirmation email before you have to pay their account.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 12 years 9 months ago by krileon.
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- sentix
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12 years 9 months ago #168759
by sentix
Versions: CB 2.7.2, J 3.10.6
Replied by sentix on topic Re: CB registration, CB Subs Plan and Offline payment
Thanks!
Versions: CB 2.7.2, J 3.10.6
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