Support Ticket System not working
- fearialtog
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12 years 9 months ago #170827
by fearialtog
Support Ticket System not working was created by fearialtog
When the support form is completed it returns an internal server error on submission.
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nant
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12 years 9 months ago #170828
by nant
Did you get an error when you made this post also?
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Nick (nant)
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Replied by nant on topic Re: Support Ticket System not working
fearialtog wrote: When the support form is completed it returns an internal server error on submission.
Did you get an error when you made this post also?
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Nick (nant)
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- fearialtog
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12 years 9 months ago #170833
by fearialtog
Replied by fearialtog on topic Re: Support Ticket System not working
No
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- krileon
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12 years 9 months ago #170868
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: Support Ticket System not working
If you're attempting to include a message with your support ticket that contains PHP or anything of the sort that code can sometimes kick a security warning. This is there for our protection. Please only include absolutely necessary details. Anything further can be attached to your ticket using a text file.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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