Skip to Content Skip to Menu

Cannot load lastname into invoicing address

  • jpapan
  • jpapan
  • OFFLINE
  • Posts: 14
  • Thanks: 0
  • Karma: 0
12 years 10 months ago #172028 by jpapan
I have cb1.4, cbSubs 1.2.2, joomla 1.5.22.

I cannot have the lastname automatically retrieved into invoicing adress. The field lastname is public and published. The tab also.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 47955
  • Thanks: 8170
  • Karma: 1434
12 years 10 months ago #172190 by krileon
Please ensure within CB > Configuration > General that "Name Style" is set to at least "First and Last Name Field". Once done ensure within CB > Field Management that the fields are set to display on Registration. Now ensure within CBSubs > Settings > Display > Invoices that the field is configured to synchronize over. Please note the this only happens 1 time and only at first time purchase. Any point afterwards it will not transfer over (this includes existing users). It's primary function is to transfer field values from Registration to the Invoice while making a purchase during registration to prevent duplicate entry of same data.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum