just upgraded, cannot register new users
- ellare
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12 years 8 months ago - 12 years 8 months ago #174061
by ellare
just upgraded, cannot register new users was created by ellare
I just upgrade to CB 1.7 and CBSubs 1.2.2
Now when I try to register a new user on the front end it doesnt work.
Also - I deleted an old user, and went to use that old user's email in order to test/create a new user, and I keep getting error message that they email address already exists. I have deleted the user from "site users" and CB users and synched DB via Tools.
when I user a brand new user's account info - i get the "congrats you can now log in" page but then when i go to log in - i keep getting the "Incorrect username or password. Please try again." error.
and even though the new user cannot log in to front end - on the backend they are showing as logged in in the CB User Manager ???
please help.
Krileon - please use same credentials I provided before if you answer this...
Thanks!
also - tested this on old version 1.4 and Subs112 and it working fine so it seams to be related to the upgrade
LrG
Now when I try to register a new user on the front end it doesnt work.
Also - I deleted an old user, and went to use that old user's email in order to test/create a new user, and I keep getting error message that they email address already exists. I have deleted the user from "site users" and CB users and synched DB via Tools.
when I user a brand new user's account info - i get the "congrats you can now log in" page but then when i go to log in - i keep getting the "Incorrect username or password. Please try again." error.
and even though the new user cannot log in to front end - on the backend they are showing as logged in in the CB User Manager ???
please help.
Krileon - please use same credentials I provided before if you answer this...
Thanks!
also - tested this on old version 1.4 and Subs112 and it working fine so it seams to be related to the upgrade
LrG
Last edit: 12 years 8 months ago by ellare.
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nant
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12 years 8 months ago #174076
by nant
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Nick (nant)
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Replied by nant on topic Re: just upgraded, cannot register new users
Are you perhaps using the CBSubs SQL integrations plugin?
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Nick (nant)
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- ellare
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12 years 8 months ago #174133
by ellare
Replied by ellare on topic Re: just upgraded, cannot register new users
i dont recall installing that one.
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- krileon
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12 years 8 months ago #174136
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: just upgraded, cannot register new users
Please do not use Joomla user manager to manage your users. Always use CB > User Management. Please re-run CB Tools and synchronize your userbase. Please check if you've installed CBSubs SQL Actions and if it's being used.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- ellare
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12 years 8 months ago - 12 years 8 months ago #174137
by ellare
Replied by ellare on topic Re: just upgraded, cannot register new users
i don't use Joomla user manager, i always use CB User Manager. and i did sync with DB. I'll double check on sql. what would it be called in teh Plugin manager ?
i do not see anything in my Plugin Mgr that looks like a CBSubs SQL
how can i tell ?
i do not see anything in my Plugin Mgr that looks like a CBSubs SQL
how can i tell ?
Last edit: 12 years 8 months ago by ellare.
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- nant
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12 years 8 months ago #174147
by nant
If when editing a CBSubs plan you have an SQL Actions subtab in the integration tab, then you have installed this plugin.
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Nick (nant)
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Replied by nant on topic Re: just upgraded, cannot register new users
ellare wrote: i don't use Joomla user manager, i always use CB User Manager. and i did sync with DB. I'll double check on sql. what would it be called in teh Plugin manager ?
i do not see anything in my Plugin Mgr that looks like a CBSubs SQL
how can i tell ?
If when editing a CBSubs plan you have an SQL Actions subtab in the integration tab, then you have installed this plugin.
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
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