Lost Username Email

12 years 8 months ago #176369 by mediaofficer
Lost Username Email was created by mediaofficer
Struggling to find where to edit the text for the lost username email, currently ours is only distributing passwords but not usernames.

Any help would be much appreciated!

Many thanks,

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12 years 8 months ago #176420 by krileon
Replied by krileon on topic Re: Lost Username Email
All strings can be changed by editing CBs language files. Please see your documentation found within the Advanced downloads section for language file usage information. Can't help much further without the exact string you want to change, sorry.


Kyle (Krileon)
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12 years 7 months ago #178711 by mediaofficer
Replied by mediaofficer on topic Re: Lost Username Email
It's not specifically the language we wish to change.

If the user has lost their username, they use the same form as lost password, but instead of receiving their username the email sends their password instead.

It is not immediately obvious where or how the username can be added to the outgoing email enable the user to recover their account.

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12 years 7 months ago #178750 by krileon
Replied by krileon on topic Re: Lost Username Email
I see, please see the below language strings to adjust the forgot login emails.

IN: components/com_comprofiler/plugin/language/default_language/default_language.php
ON: Lines 948-960
DEFINE('_UE_USERNAMEREMINDER_MSG','Hello,\n'
.'A username reminder has been requested for your %s account.\n\n'
.'Your username is: %s\n\n'
.'To log in to your account, click on the link below:\n'
.'%s\n\n'
.'Thank you.\n');
DEFINE('_UE_NEWPASS_SUB','New password for: %s');
DEFINE('_UE_NEWPASS_MSG','The user account %s has this email associated with it.\n'
.'A web user from %s has just requested that a new password be sent.\n\n'
.'Your New Password is: %s\n\n'
.'If you didn\'t ask for this, don\'t worry.'
.' You are seeing this message, not them. If this was an error just log in with your'
.' new password and then change your password to what you would like it to be.');

If I understand correctly you maybe experiencing the below bug.

forge.joomlapolis.com/issues/2799


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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