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- [SOLVED] How to prevent unsubscribing from default plan?
[SOLVED] How to prevent unsubscribing from default plan?
- damagro
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12 years 7 months ago - 12 years 7 months ago #177386
by damagro
[SOLVED] How to prevent unsubscribing from default plan? was created by damagro
Users can signup on our website with a free subscription. This plan will automatically assigned to a registered user when signing up. We are using CBSubs latest version.
I would like to disable the possibility to unsubscribe for those members. This is a free membership - and if they unsubscribe to this plan, they have no access anymore to the website.
Is there a way to prevent unsubscribing from your default free plan?
Thanks!
I would like to disable the possibility to unsubscribe for those members. This is a free membership - and if they unsubscribe to this plan, they have no access anymore to the website.
Is there a way to prevent unsubscribing from your default free plan?
Thanks!
Last edit: 12 years 7 months ago by krileon.
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krileon
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12 years 7 months ago #177411
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: How to prevent unsubscribing from default plan?
It's not possible to disable the unsubscribe button on a plan by plan basis at this time. We've already a feature ticket for review of possible implementation however. Currently you can only disable the unsubscribe button globally meaning no one could unsubscribe to any of your plans, which could be problematic based upon your setup (if only using Single Payments it'd be fine), which can be found in CBSubs > Settings > Display > Unsubscribe.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- pepperstreet
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12 years 7 months ago #177756
by pepperstreet
Replied by pepperstreet on topic Re: How to prevent unsubscribing from default plan?
@damagro
You might be interested in this thread and a possible workaround:
www.joomlapolis.com/forum/153-professional-member-support/170496-2669-cbsubs--disable-unsubscribe-button-for-1-plan-
You might be interested in this thread and a possible workaround:
www.joomlapolis.com/forum/153-professional-member-support/170496-2669-cbsubs--disable-unsubscribe-button-for-1-plan-
The following user(s) said Thank You: krileon
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- damagro
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12 years 7 months ago #177834
by damagro
Replied by damagro on topic Re: How to prevent unsubscribing from default plan?
Alright pepperstreet - thank you for your reply 
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- damagro
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12 years 7 months ago #179265
by damagro
Replied by damagro on topic Re: How to prevent unsubscribing from default plan?
Hi, is this issue has been fixed in next release of CBSubs?
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- krileon
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12 years 7 months ago - 12 years 7 months ago #179338
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: How to prevent unsubscribing from default plan?
It's scheduled for CBSubs 1.4.0.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 12 years 7 months ago by krileon.
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