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[SOLVED] Log-in Emails [etc] fail to arrive

12 years 7 months ago - 12 years 7 months ago #178252 by Thelowlandpiper
[SOLVED] Log-in Emails [etc] fail to arrive was created by Thelowlandpiper
Confirmation emails/ forgot log-in/CB Mass email/ CBJuice confirmation - all these emails appear to go but do not arrive. Previous posts on similar topics imply a joomla configuration error, but automatic emails do get sent- using CBJuice, for instance - though the custom confirmation does not arrive, a default email message does arrive "You have been added as a User to Beekeepers Quarterly Online by an Administrator." This email shows username but blank password .
I have confirmed the mail setting with my host; disabling the host firewall makes no difference ??
Mail Settings

Mailer *SENDMAIL
From email mysiteadminemail
From Name Beekeepers Quarterly Online
Sendmail Path <span>/</span>usr<span>/</span>sbin/sendmail
SMTP Authentication yes
SMTP Security None
SMTP Port * 25
SMTP Username mysite-email-username
SMTP Password ********
SMTP Host myhost mail server
[these last three as configured in my local Outlook account for this address]
[Joomla 1.6.6 CB 1.7] also [Joomla 1.5 CB 1.7] [different site/subdoamin- same host]

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12 years 7 months ago #178333 by krileon
Replied by krileon on topic Re: Log-in Emails [etc] fail to arrive
If your mail server and host can confirm the emails are sending then it's completely out of your hands at that point and the receiving server would be where the problem is. Perhaps the emails have been structured in a way that the receiving server classifies as spam? Could you please PM backend super administrator login credentials and will take a look testing my emails as well to see if it's a receiving server issue.

Kyle (Krileon)
Community Builder Team Member
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12 years 7 months ago #178338 by Thelowlandpiper
Replied by Thelowlandpiper on topic SOLVED Log-in Emails [etc] fail to arrive
I have just discovered that this is a problem with joomla factory and the contact module and there is a patch at code.joomla.org/gf/project/joomla/tracker/?action=TrackerItemEdit&tracker_item_id=26612
The mass-email and log-in errors turned out to be the result of my mistyping the registration email address in CB configuration. All issues now seem resolved
The following user(s) said Thank You: krileon

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