Approval emails no sent to all super users
- jvezina
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12 years 5 months ago #180988
by jvezina
Approval emails no sent to all super users was created by jvezina
CB v1.4; Joomla v1.6.5
The site has registration configured to have the user confirm their email and then have a super-user approve the account (CB is configured for super-user approval). New people that register do get their email confirmation message.
The problem is only one of the super users is getting the approval email.
All super users have moderator email checked. One of the super users happens to belong to multiple groups, but the others only belong to super-user.
Tried all sorts of things with the same results. The last thing I tried was to create a brand new account, have it go through the registration process and then change it to a super user. That new account still doesn't receive the new user registration approval emails.
And I've checked that all the super user accounts can receive email from the site by clicking on forgot password, and that they are all configured to receive moderator emails.
And all registration is going through CB and not Joomla.
The site has registration configured to have the user confirm their email and then have a super-user approve the account (CB is configured for super-user approval). New people that register do get their email confirmation message.
The problem is only one of the super users is getting the approval email.
All super users have moderator email checked. One of the super users happens to belong to multiple groups, but the others only belong to super-user.
Tried all sorts of things with the same results. The last thing I tried was to create a brand new account, have it go through the registration process and then change it to a super user. That new account still doesn't receive the new user registration approval emails.
And I've checked that all the super user accounts can receive email from the site by clicking on forgot password, and that they are all configured to receive moderator emails.
And all registration is going through CB and not Joomla.
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krileon
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12 years 5 months ago #181113
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: Approval emails no sent to all super users
There are critical ACL issues in CB 1.4 regarding J1.6/J1.7, please upgrade to CB 1.7 and confirm if issue persists.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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