GroupJive and Profile Blank Page
- SnJ
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12 years 5 months ago #181097
by SnJ
GroupJive and Profile Blank Page was created by SnJ
I looked over the FAQ and talked to my hosts...
they sent me the error logs
File does not exist: /administrator/components/com_community/assets/admin.js
[Mon Oct 31 10:23:56 2011] [error] [File does not exist: //components/com_community/assets/joms.jquery.js
[Mon Oct 31 10:23:56 2011] [error] File does not exist: /public_html/error_404.htm
[Mon Oct 31 10:23:56 2011] [error] File does not exist//components/com_community/assets/window-1.0.js
[Mon Oct 31 10:23:56 2011] [error] File does not exist: /public_html/error_404.htm
[Mon Oct 31 10:23:56 2011] [error] File does not exist: /components/com_community/assets/window.
(I took out my ip address & website info...I can submit privately.)
Can you please advise how to fix the error between GroupJive and my Profile page being white.
Thanks
they sent me the error logs
File does not exist: /administrator/components/com_community/assets/admin.js
[Mon Oct 31 10:23:56 2011] [error] [File does not exist: //components/com_community/assets/joms.jquery.js
[Mon Oct 31 10:23:56 2011] [error] File does not exist: /public_html/error_404.htm
[Mon Oct 31 10:23:56 2011] [error] File does not exist//components/com_community/assets/window-1.0.js
[Mon Oct 31 10:23:56 2011] [error] File does not exist: /public_html/error_404.htm
[Mon Oct 31 10:23:56 2011] [error] File does not exist: /components/com_community/assets/window.
(I took out my ip address & website info...I can submit privately.)
Can you please advise how to fix the error between GroupJive and my Profile page being white.
Thanks
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krileon
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12 years 5 months ago - 12 years 5 months ago #181122
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: GroupJive and Profile Blank Page
CB version? Joomla version? GJ version? Please enable debug mode and maximum error reporting within Joomla global configuration then view profile for any on-screen errors (please don't provide query log at bottom of page). This is typically a memory issue, please see our FAQ below regarding blank pages.
www.joomlapolis.com/support/faqs
www.joomlapolis.com/support/faqs
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 12 years 5 months ago by krileon.
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