1) In my Basket/Invoice the Validity of plan is displayed in some confused manner.

For example for my yearly Plan the date have not the European format like 29.11.11 but US format like 11.29.11 and I don't see anywhere a setting who allow to change this... Any clue ??

2) I choose to display the validity of Plan and the result is:

11/30/2011 - 11/30/2012, then 11/30/2012 - 11/30/2013

I think this is confusing and user can suppose the plan is valid until 11/30/2013. I would like simply display start/end date without telling the next period in case of renewal.. How I can do ??

"%s, then %s"									=>	"%s, then %s",

"%s, then %s"									=>	"%s",

3) The Offline payment method like proposed by the default handler is not at my opinion very adapted... In fact in my Country paying by check is not usual and customer who want pay offline will make only a Bank or Post transfer and nothing else. Usually customer will pay using his own "Internet Post or Banking account" payment solution or pay using the "old school method (always much used here) by going to a Postoffice for make his payment. In both case that mean the only thing I must provide is my full Bank data account. This is not a problem because I can display that on the basket.. However I noticed the invoice is immediately generated even if not paid..that mean the user can print invoice. I think a big mention "UNPAID" must be present on invoice until I receive the payment on my Bank account and until I have manually "Paid" the order from backend...otherwise anybody can get true invoice without having pay anything and this is not good. Then when I made the manual payment the mention "UNPAID" can be removed...and the customer are free to print his Paid invoice...

I noticed also the user can make many time the same Offline payment for the same plan and this will generate always invoice. Usually for the experience I have using some E-Commerce solution, if an Unpaid order is already present, is not necessary to allow user to make again and again a "payment"... The system must detect the presence of an Unpaid order and give the choice to keep this Unpaid order until paid or eventually to delete the order...but not to make again the same order for the same item/plan.. In case of generation of many order (most newbie users do that) it will require to delete manually all invalid order... Is not a big deal but is not friendly for user and admin..

4) I decided to use the plugin Email for notify user about Plan subscription, expiration and more. I noticed a notification called "Pending first payment Email" are present but I don't understand when it will be used. Typically according to my previous question, this mail must be sent because a Offline payment is a pending payment..

In fact I would like include in this message my Bank Data like that user will have something on his mailbox for let him to rembeber all data for pay... also because maybe the user is not on his home or office and don't have a printer or are not under his own PC... In witch case this Pending message are sent ??? I never get this message during my test..or maybe I make something wrong..

5) I see on the Doc we can setup some "Plan string" like this one:

[plan_id]
[subscription_id]
[replaced_plan_id]
[parent_plan_id]
[parent_subscription_id]

I placed this string inside all message for see the result but the data are not present and the string are displayed "as is". I need to setup something in some other place for enable this string? The Email plugin are well enabled..like the bot_cbsubs..

About point 3:

Ok but witch payment handler I must use in case of bank transfer? I think this is also a Offline payment because in practice the user make an Unpaid order and will paid later. The fact to print a slip and send later by postal way or to make a transfer result in the same...

About the fact to generate multiple order I don't know but my plan is set like this:

Multiple subscriptions per user: Only one subscription

..and my plan is not a merchandise plan...

Even with this setting I was able to generate multiple order/invoice with different number...

Even with this setting I was able to generate multiple order/invoice with different number...

About point 5:

I don't understand well so when I can use the "plan" string. I see on top we can use any CB field like username and more but my goal was to send a email telling something like:

Dear user

>> Thank for your order related to "Plan Gold" ....

Or also to tell:

>> You was before on "Plan Silver" and you are now on "Plan Gold"...

So the message sent are just simple notification without possibility to more personalize the content ??

6) Always about Email plugin I tried to setup a BBC email address but instead to get the message to the "customer" email (the one setup with [email]) and to my BBC address, I receive 2 message at the same [email] address... This 2 address are not located on same server and inside my spam box I don't have nothing...Any clue about this problem?

Using the mentioned setup and Offline payment.. I was on profile, choose to upgrade to a Plan, get the basket and click on Offline button. Then I was able to repeat this action...

Yes my setup is exactly that... Now I don't understand... You tell me in a previous topic:

www.joomlapolis.com/forum/153-professional-member-support/183703-cbsubs-about-all-different-email-notification#183775

..we are free choose to use Email Notification in the Plan Presentation Tab or in Plan > Integration > Email plugin Tab... I choose this last method...