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[SOLVED] Moderator Notification Email Not Sending

12 years 4 months ago - 12 years 4 months ago #187747 by smanderscheid
[SOLVED] Moderator Notification Email Not Sending was created by smanderscheid
I have set the moderator settings to administrator and above and have required approval for registrants on my site, but the notification emails aren't sending. I'm using Joomla 1.5.25 and CB 1.7.1. I know that email is working on my site because I've tested my forms and I get all the new user emails, I just don't get the Moderator Notification emails.

Please help!

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12 years 4 months ago #187753 by krileon
Replied by krileon on topic Re: Moderator Notification Email Not Sending
Please ensure within CB > Configuration > Moderation that moderator emails are enabled. Once done navigate to CB > User Management then edit your user and ensure your user is configured to receive moderation emails.

Kyle (Krileon)
Community Builder Team Member
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12 years 4 months ago - 12 years 4 months ago #187760 by smanderscheid
Replied by smanderscheid on topic Re: Moderator Notification Email Not Sending
I have attached screen shots of the settings. I believe I had both of those settings already taken care of...




Attachments:

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12 years 4 months ago #187772 by krileon
Replied by krileon on topic Re: Moderator Notification Email Not Sending
That covers 1 parameter, but you need to edit your user within CB > User Management and set them to receive emails.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: smanderscheid

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12 years 4 months ago #188346 by smanderscheid
Replied by smanderscheid on topic Re: Moderator Notification Email Not Sending
OMG, thank you! I feel pretty dumb for missing that OBVIOUS setting!

S

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