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Not Authorized Error when adding users on the Back
- ibrent
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12 years 4 months ago #187787
by ibrent
Not Authorized Error when adding users on the Back was created by ibrent
Get what looks to be a Javascript dialog box centered on a gray screen that says 'not authorized'
Repeat by: logging in to back side of the site as SuperAdmin, components->Community Builder->User Management and try to add a new user.
CB 1.7.1
Joomla 1.5.25
Ran all the tools to check the databases.
I'm logged in as a Super Admin
Other Super Admins report same issue, logged in to the admin side, trying to add a new user. The ajax email and user name checking say both are valid.
Tried it with and without the mootools upgrade plugin enabled, same results.
Nothing in the error log.
Any help would be appreciated.
Brent
Repeat by: logging in to back side of the site as SuperAdmin, components->Community Builder->User Management and try to add a new user.
CB 1.7.1
Joomla 1.5.25
Ran all the tools to check the databases.
I'm logged in as a Super Admin
Other Super Admins report same issue, logged in to the admin side, trying to add a new user. The ajax email and user name checking say both are valid.
Tried it with and without the mootools upgrade plugin enabled, same results.
Nothing in the error log.
Any help would be appreciated.
Brent
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krileon
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12 years 4 months ago #187859
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Replied by krileon on topic Re: Not Authorized Error when adding users on the Back
Does the not authorized happen directly after clicking the Save button? This can be a result of a Joomla system or Joomla user plugin conflicting. It can also happen if a 3rd party CB plugin is conflicting. Please disable non-core CB plugins 1 by 1 until resolved, if not repeat with non-core Joomla system plugins until resolved, if not repeat with non-core Joomla user plugins.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- Jasrow
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12 years 2 months ago #193359
by Jasrow
Replied by Jasrow on topic Re: Not Authorized Error when adding users on the Back
I have exactly sames problems.
Did you find some solution?
Thank you
Joomla 1.5.23
CB 1.8.
Did you find some solution?
Thank you
Joomla 1.5.23
CB 1.8.
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- krileon
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12 years 2 months ago #193419
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: Not Authorized Error when adding users on the Back
Please read my above reply and follow the debug steps.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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