[SOLVED] rate goes blank
- yusukenishihara
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12 years 3 months ago - 12 years 3 months ago #189599
by yusukenishihara
I turned on Joomla debug and clicked stars, then go to the same blank page with no debug.
I can find the related debug from profile page before clicking stars;
SELECT COUNT(*)
FROM jos_comprofiler_ratingfield_log
WHERE fieldid = 230
AND rateduserid = 106
AND ( (rateruserid = 0
AND rateruserid <> 0) || (rateruserid = 0
AND raterip = '170.252.144.1'))
Replied by yusukenishihara on topic Re: rate goes blank
nant wrote: please turn on Joomla debug and see if more relevant information appears.
I turned on Joomla debug and clicked stars, then go to the same blank page with no debug.
I can find the related debug from profile page before clicking stars;
SELECT COUNT(*)
FROM jos_comprofiler_ratingfield_log
WHERE fieldid = 230
AND rateduserid = 106
AND ( (rateruserid = 0
AND rateruserid <> 0) || (rateruserid = 0
AND raterip = '170.252.144.1'))
Last edit: 12 years 3 months ago by yusukenishihara. Reason: I attached different debug
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krileon
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12 years 3 months ago #189644
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: rate goes blank
Please upgrade to CB 1.7.1 and confirm if issue persists. CB 1.2.2 is far too out of date, you're missing critical API improvements/additions/fixes.
Kyle (Krileon)
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- yusukenishihara
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12 years 3 months ago #189718
by yusukenishihara
Replied by yusukenishihara on topic Re: rate goes blank
I installed CB1.7.1 and same error happened; when I click the stars of "your rating", page goes blank and go nowhere.krileon wrote: Please upgrade to CB 1.7.1 and confirm if issue persists. CB 1.2.2 is far too out of date, you're missing critical API improvements/additions/fixes.
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12 years 3 months ago #189738
by krileon
Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: rate goes blank
It shouldn't go anywhere at all as it's Ajax based. Please review browser error log when viewing your profile and it's possible you've a fatal JS error that is causing jQuery to fail. The only other known issue regarding this happening is on J1.7 (see bug ticket below), but you're on J1.5 so don't believe it should affect you.
forge.joomlapolis.com/issues/3016
Please also enable debug mode and maximum error reporting as blank pages can't be debugged without it then provide what errors you see on-screen after trying to use the field (don't need query log at bottom of page).
forge.joomlapolis.com/issues/3016
Please also enable debug mode and maximum error reporting as blank pages can't be debugged without it then provide what errors you see on-screen after trying to use the field (don't need query log at bottom of page).
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- yusukenishihara
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12 years 3 months ago #189790
by yusukenishihara
I turned on maximum error reporting and clicked stars and blank page was shown with no debug message.
But I found 3 error message by Chrome Log as follows;
1:3Unsafe JavaScript attempt to access frame with URL api.twitter.com/xd_receiver.html from frame with URL about:blank. Domains, protocols and ports must match.
2:Uncaught TypeError: Cannot read property 'style' of undefined
3:8event.layerX and event.layerY are broken and deprecated in WebKit. They will be removed from the engine in the near future.
Thank you!
Replied by yusukenishihara on topic Re: rate goes blank
krileon wrote: It shouldn't go anywhere at all as it's Ajax based. Please review browser error log when viewing your profile and it's possible you've a fatal JS error that is causing jQuery to fail. The only other known issue regarding this happening is on J1.7 (see bug ticket below), but you're on J1.5 so don't believe it should affect you.
forge.joomlapolis.com/issues/3016
Please also enable debug mode and maximum error reporting as blank pages can't be debugged without it then provide what errors you see on-screen after trying to use the field (don't need query log at bottom of page).
I turned on maximum error reporting and clicked stars and blank page was shown with no debug message.
But I found 3 error message by Chrome Log as follows;
1:3Unsafe JavaScript attempt to access frame with URL api.twitter.com/xd_receiver.html from frame with URL about:blank. Domains, protocols and ports must match.
2:Uncaught TypeError: Cannot read property 'style' of undefined
3:8event.layerX and event.layerY are broken and deprecated in WebKit. They will be removed from the engine in the near future.
Thank you!
Please Log in to join the conversation.
- krileon
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12 years 3 months ago #189822
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: rate goes blank
Please PM backend super administrator login credentials and will take a look.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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