AutoAction Email

Hello,
I think the error is in the empty field.
If the field has never been filled, in the SQL database, the value NULL is registered.
If the field has been filled, and was later cleared again, the field in the SQL database no value
So, if the field has no value, it is not "not empty" as identified
If the field is NULL in the SQL database, it is recognized as empty

What can I do if a field had a value that was cleared and no longer believes to be empty is

regards
Stefan

NULL and '' are one in the same and both classify as being empty. Suggest adding both fields to the email, let it send the email, the review what their values are.

In the Attachment you will find the configuration. It is always send an email when I update the profile. But in the SQL database is not a value in the registered cb_ortrechnung.

Stefan

It's getting a value from somewhere then. Add the exact same substitution to the email. Let the email send. Then see what it renders. Please also ensure you're using CB Auto Actions 3.0.2.

i write this in the email text.

[cb_ortrechnung] not empty
[cb_ortrechnung] does not contain //

i uptdate the profile and the field cb_ortrechnung are not filled

A email arrived and the text in the mail called

not empty
does not contain //


the field are realy empty. an email should not arrive

i dont know, what can i do. last possibility is a required field

i use the version 3.0.2

stefan

Hello,

i make another test, its the same problem with a empty field (see attachment)

if a field cb_ortrechnung value changed to "Hallo" , in the field test123 the value is xxx (all is ok)

if i changed the value to "Car" in field cb_ortrechnung, the value in the field test123 is xxx (its ok too)

but if i go to the profile edit, and change nothing, and save now, the value in the field test123 is xxx (its not ok)
the [cb_ortrechnung] and [var3_cb_ortrechnung) are the same (the condition is "not equal")